Discounted AirAsia and AirAsia X tickets sold on social media platforms are likely fraudulent, the airline warned the public today.
The low-cost carrier today said it has already encountered several complaints from consumers who procured the tickets from unauthorised resellers who advertised these at heavily discounted rates on Facebook and Instagram.
“The airline would like to remind the public to book their flights only through official channels such as the website airasia.com, official websites of its affiliates (such as AirAsiaGo.com) and official sales centres listed on our website,” it said in a statement today.
It then urged the public to verify such third-party offers via the airline’s social media channels on Facebook, Twitter and Ask.
The low-cost carrier said that its popularity in the region made it an attractive target for such scams, further warning that it may take legal action against those involved, in addition to the police report it has already lodged.