Retail Asia17/12/2021
1min0
The Swiss insurer is buying an Estonian start-up for conversational artificial intelligence. The move is a bid to improve the digital capabilities of its customer services. The Zurich-based insurer it is buying Alphachat, a four-year-old Tallinn-based company with a messaging automation product that understands natural language, authenticates users, and provides personalized responses, it said in a statement on Thursday. […]