When assessing its relationship with DHL, Electrolux found 13 years of excellent service, competitive costs, and a willingness to go beyond the call of duty in even the most urgent logistics emergencies.
Those factors led to Electrolux naming DHL Global Forwarding as its Global Logistics Supplier of the Year – making the leading international provider of air, sea and road freight services the first ever third party logistics provider to receive the award, now in its 4th year. DHL Global Forwarding supplies every Electrolux business sector worldwide with a range of services including Less-than-Container Load (LCL) ocean freight, air freight, customs brokerage, and freight consolidation.
“DHL has truly distinguished themselves in supporting Electrolux’s global growth, bringing not only exceptional service quality but a true spirit of collaboration to our supply chain operations in more than 45 countries for 13 years running,” said Bjorn Vang Jensen, VP of Global Logistics, Electrolux. “The breadth and flexibility of the forwarding network under DHL have helped us maintain consistent and cost-effective shipping all over the world, and have also helped us manage through numerous logistics-related crisis situations over the years.”
“DHL has proven its commitment through all seasons, no matter how complex or urgent the logistics situations we may face: this award highlights the immense value they have delivered for Electrolux over more than a decade of service.”
The emergency shipments undertaken by DHL Global Forwarding have helped Electrolux maintain continuous production in even the most pressing of circumstances, ranging from major sales events to sudden changes in government regulation standards. Apart from standard air, ocean, and multimodal freight, Electrolux also uses LCL services from DHL Global Forwarding to deliver special high-value cargo in a cost-effective manner, including made-to-measure kitchen appliances and other bespoke orders.
“Coordinating the numerous parts, part sizes, and supplier locations involved in the home appliance manufacturing process is no mean feat,” said Kelvin Leung, CEO, DHL Global Forwarding Asia Pacific. “We have been extremely privileged to work with Electrolux across its entire supply chain, combining fast and cost-effective services with customs clearance, order consolidation, and even last-mile solutions to make the entire process as smooth and durable as the appliances we ship.”
“This award truly honors our team’s commitment to supporting Electrolux in even the most extraordinary circumstances – not to mention 13 years of enthusiastic collaboration which shows no sign of waning.”