FedEx Express, a subsidiary of FedEx Corp and convenience store chain 7-Eleven, announced today that customers and online shoppers can collect their packages at selected 7-Eleven stores. The service is only applicable to shipments of up to 10 kilograms in weight and 105 cm in dimension and with a total value for customs of no more than US$500 per shipment.
FedEx Express, a subsidiary of FedEx Corp and convenience store chain 7-Eleven, announced today that customers and online shoppers can collect their packages at selected 7-Eleven stores. The service is only applicable to shipments of up to 10 kilograms in weight and 105 cm in dimension and with a total value for customs of no more than US$500 per shipment.
Customers simply need to reply to their FedEx pre-delivery notification message and indicate their preferred 7-Eleven location. They will then receive an SMS message with the pick-up details. Customers are required to present both the air waybill number and SMS message at their chosen 7-Eleven store upon pick-up.
Packages must be collected within five days. Anthony Leung, managing director, FedEx Express, Hong Kong and Macau said the company’s retail service network expansion was a response to market needs. Rose Yeung, sales and marketing director, 7-Eleven Hong Kong and Macau, said this represented “another step forward in expanding our service portfolio, which includes bill payment, ticketing, self pick-up and donations.”