Convenience store chain 7-Eleven Malaysia is now offering Lazada Malaysia offline payment services at its stores nationwide via its partnership with MOLPay.
As the leading convenience store in the country, 7-Eleven is continuously making its way up by enhancing customers’ shopping experience and has added Lazada offline payment to its services.
“It is clear that our main intention is to always remain number one and in order to do so, we are trying our best to give the best experience in true convenience to our customers,” said 7-Eleven Malaysia chief executive officer Gary Brown at the official launch of Lazada Offline Payment at Berjaya Times Square Hotel.
With the new service, 7-Eleven Malaysia now allows customers to confirm orders from Lazada and proceed to checkout with 7-Eleven as the preferred payment option.
Transactions can be completed by presenting a printed slip or SMS code of the online purchases to the cashier at any 7-Eleven stores nationwide.
“The partnership is a strategic fit, benefiting both 7-Eleven and MOLPay’s individual strength.
“This is also an alternative payment option for our online shoppers, enabling them to shop for over 12 million items that are available on our website and paying over the counter at any 7-Eleven stores nationwide,” said Lazada Malaysia chief executive officer Hans Peter Ressel.
The aim of the new experience is to fulfil customer’s expectation and provide them with the best convenience possible.
“As Malaysia still has a considerable number of people who do not have digital banking or have limited access to digital banking, this provides the flexibility in ensuring all households and businesses have access to Malaysia’s digital economy regardless of their income level,” said MOLPay chief executive officer Eng Sheng Guan.
As the first free-standing convenience store chain in the country to provide such payment services, it aims to reach customers in the non-urban areas such as the east coast and Sabah and Sarawak.
The newly introduced experience will also ease the process of online purchases as payment can be made offline, 24 hours and seven days a week.