In a robust move to enhance user security, AT&T has announced significant updates to its ActiveArmor app, aiming to create a comprehensive security solution for customers. This app, known for its ability to deter spam and scams, now incorporates several powerful new features designed to bolster user protection against common threats.
Amanda Cacheris, Vice President of Features at AT&T, emphasized the importance of these updates: “ActiveArmor has always helped keep our customers safe; now it’s even more valuable. Security services can add up quickly when purchased separately. We’re providing a comprehensive solution that continues to evolve with security needs.”
Lost Wallet Recovery
One of the standout additions is the lost wallet recovery feature. Customers who misplace important items like credit cards, debit cards, or driver’s licenses can now contact AT&T’s recovery specialists directly through the app, enabling a swift process to replace lost items. However, it is important to note that this service does not cover loyalty or membership cards.
Identity Restoration Services
Another crucial update is the introduction of ID restoration, which aids customers in the event of identity theft. AT&T will collaborate with credit bureaus to address any fraudulent activities, sending letters of dispute to creditors and even assisting with necessary filings to the IRS.
Password Management & Web Browser Extension
To further enhance user security, the app now includes a password manager and related web browser extension. This feature allows users to create, store, and effortlessly recover login credentials with automatic form-filling capabilities.
Social Media Protection
ActiveArmor also adds a social media identity protection feature, allowing users to scan their accounts for unauthorized activities, scams, and malicious content that could potentially harm their reputation.
These five innovative features are available at no additional cost for customers subscribed to select plans such as Unlimited Extra EL and Unlimited Premium PS. For those not on these plans, the full suite of ActiveArmor benefits can be accessed for just $3.99 per month.
The enhancements to AT&T’s ActiveArmor app signify a growing trend towards comprehensive digital security solutions in the retail space. As consumer demand for robust security services rises, brands that prioritize customer safety will likely see increased loyalty and engagement. With data breaches and identity theft becoming more prevalent, tools that provide peace of mind are essential in today’s digital landscape.
