May 8, 2025

DHL Supply Chain Expands Support for SMBs with Acquisition of IDS Fulfillment

Reading Time: 2 minutes

Strategic Acquisition Boosts E-Commerce Capabilities

In a move to strengthen its e-commerce infrastructure and better serve small and midsized businesses, DHL Supply Chain has acquired U.S.-based logistics provider IDS Fulfillment. The acquisition adds over 1.3 million square feet of warehouse and distribution space to DHL’s network, enhancing its ability to meet growing demand across North America.

Expanding Reach with Key U.S. Facilities

IDS Fulfillment’s facilities are strategically located in Indianapolis, Salt Lake City, Atlanta, and Plainfield (Indiana headquarters). DHL has confirmed that all facilities will continue operations under the leadership of existing local teams to ensure a smooth transition for customers and employees.

Targeted Support for Smaller Businesses

Patrick Kelleher, CEO of DHL Supply Chain North America, emphasized the importance of the acquisition:

“The acquisition of IDS Fulfillment not only expands our operational footprint but also ensures small and midsized companies have access to our state-of-the-art logistics solutions designed for their specific requirements.”

Enhancing DHL’s Fulfillment Network

This marks DHL’s second e-commerce acquisition in 2025. In January, the company acquired Inmar’s reverse logistics business, making it the largest returns processing provider in North America. IDS Fulfillment’s integration strengthens DHL’s Fulfillment Network, offering scalable, flexible logistics solutions to businesses of all sizes.

CEO of IDS Welcomes Growth Opportunity

IDS Fulfillment CEO Mark DeFabis expressed confidence in the partnership:

“DHL’s commitment to innovation and service excellence makes them the ideal partner to enhance our operations and deliver industry-leading capabilities to our customers and team members.”

Positioning for Future Growth

With global e-commerce expected to grow at an 8% compound annual growth rate (CAGR) through 2029, DHL is investing to stay ahead of the curve. Oscar de Bok, Global CEO of DHL Supply Chain, noted:

“IDS Fulfillment complements our existing DHL Fulfillment Network, enhancing our ability to offer seamless global eCommerce solutions with local expertise and reach—especially as multinational organizations seek North American fulfillment capabilities.”

Strengthening DHL’s Leadership in Logistics

The IDS acquisition not only brings additional infrastructure but also a diverse client portfolio and advanced fulfillment know-how. According to Kelleher, these strategic moves reinforce DHL’s position as the preferred logistics provider for companies of all sizes.

Questions & Answers

1. Why did DHL Supply Chain acquire IDS Fulfillment? To expand its e-commerce fulfillment capabilities and better serve small and midsized businesses with strategically located U.S. facilities.

2. What does IDS Fulfillment add to DHL’s network? Over 1.3 million square feet of distribution space across key U.S. locations, a diverse customer base, and specialized e-commerce logistics expertise.

3. How does this acquisition align with DHL’s long-term goals? It supports DHL’s Strategy 2030 by growing its e-commerce footprint and enhancing its ability to offer scalable logistics solutions amid rising global e-commerce demand.

Share it:

Must read

Behind the Buzz
Retail News Asia — Your Daily Fix of What’s Happening in Asian Retail

We’re here to keep you in the loop—every single day. Whether you’re running a small local shop, scaling an online biz, or part of a global brand making moves in Asia, we’ve got something for you.

With 50+ fresh stories a week and 13.6 million readers, Retail News Asia isn’t just another news site—it’s the go-to source for all things retail across the region.
Retail Kitchen
We respect your inbox as much as we value your time. That’s why we only send carefully curated weekly updates, packed with the most relevant news, trends, and insights from the retail industry across Asia and beyond.
Copyright © 2014 -2025 |
Redwind BV