Ride hailing platform Grab has adopted Adyen to extend the capabilities of its payment platform in Indonesia, Philippines, Thailand and Vietnam.
The two companies aim to deliver a consistent, frictionless payment experience for customers traveling across markets regardless of device or payment method.
Grab customers will be offered both traditional cards and, over time, country-specific payment methods, using Adyen’s expertise and data to expand payment options. Adyen supports around 250 payment methods globally.
“As part of Grab’s drive to make ride-hailing even safer, easier and more accessible to everyone in Southeast Asia, providing trusted, seamless mobile payments is crucial for the overall customer experience. Grab wanted a partner who could support a variety of traditional and alternative payment methods to support our growth across the region,” Grab head of payments and commerce Joel Yarbrough said.
Business travelers who work within the region can also easily tabulate their business ride spending with Grab through the Grab for Work portal, and companies can automatically pay for their employees’ rides through the use of corporate cards.
“Southeast Asia is a diverse and highly fragmented region and there is no one preferred method of payment. However, mobile penetration in the region remains high and drives several key trends including the rise of mobile payments and platforms as a service,” Adyen president Warren Hayashi said.
“Partnering with a fellow innovator and disruptor such as Grab, we are eager to empower commuters in Southeast Asia with the same convenience of hailing a ride seamlessly as paying for their Grab ride with equal ease.”