JD.com and Intel launch new research lab for smart retail

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Chinese online retail platform JD has launched a joint lab with Intel that will explore the use of IoT in smart retail solutions. The Digitised Retail Joint Lab will develop next-generation vending machines, media and advertising solutions, and technologies to be used in the stores of the future, based on Intel architecture.

Scientists at the new lab have so far integrated Intel’s technologies with JD’s computer vision algorithms to analyse customer traffic and in-store purchasing habits, working on solutions designed to help store owners provide a more personalised and convenient experience to their customers.

Zhi Weng, VP of JD and head of JD Big Data Platform said: “This lab will combine our collective strengths to develop cutting-edge solutions to bring the precision of online shopping to offline players. We look forward to expanding our cooperation with Intel to deliver a best-in-class, personalised shopping experience wherever consumers shop.”

Wei Chen, VP of Intel & GM of Intel IOTG China added: “As China’s most influential retailer and a leader in data-driven offline retail innovation, JD is an important partner for us to continue to develop a wide range of use cases for our latest technology developments. We are happy to take our partnership to the next level.”

The new lab adds to JD’s “Retail as a Service” conceptual framework in a bid to share its technology and infrastructure with other retailers and industries. Other efforts include a suite of technology upgrades for brick-and-mortar store owners, including smart shelving, smart price tags, checkout solutions, and more.


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