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Category: Research

Retail Asia14/03/2019
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Research

Consumers are in control and searching for Experiences

8min0
Retailers must recognise consumers are in control and they are looking for experiences above all else, according to US trend expert Tom Mirabile. Speaking at the International Housewares Association’s annual show in Chicago, Mirabile said housewares suppliers and retailers need to focus all their efforts on what the consumer wants, how the consumer sees themselves, […]
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Retail Asia11/03/2019
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Research

Shoppers prefer human interaction over bots, says study

4min0
New research reveals 75 per cent of shoppers prefer live-agent support for customer service verses 25 per cent support for self service and chatbots. The research, from cloud contact-centre operator NewVoiceMedia, identified consumer concerns about sharing sensitive information, a lack of understanding of bots and their inability to resolve issues. “Chatbots can provide customers with […]
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Retail Asia01/03/2019
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Research

An Overview on M-commerce in Asia

28min0
A number of factors have contributed to make Asia a mobile first region. Affordable smartphones and an emerging middle class, coupled with increased network speeds and relative decreases in mobile data costs have lead to a situation where mobile is the internet, as more than 90% of Southeast Asia’s internet users are on smartphones, revealed […]
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Retail Asia31/01/2019
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Research

Food trends and their impact on consumption

13min0
We are a young nation of 1.2 billion consumers. We are more connected to each other and the rest of the world than ever before. We travel within India and outside India more frequently. We are more informed about ourselves, about what we eat, about our environment and also about the impact of our consumption […]
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Retail Asia29/01/2019
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Research

SEA e-commerce market to grow at 23 per cent

1min0
Southeast Asia’s online retail market is expected to reach US$53 billion in the next five years, according to a recent analysis by Forrester Consulting. The report anticipated a compound annual growth rate (CAGR) for the industry of 23 per cent over the period, given the momentum of smartphone penetration and fast-growing economies in the region. […]
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Retail Asia29/01/2019
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Research

How to deal with centennials

12min0
All eyes are on Southeast Asia as the world’s next consumer powerhouse, with its young population and increasing purchasing power. Almost 280 million centennials – those born since 1995, also known as Generation Z, currently call this region home. While the size of this new generation alone makes them attractive prospects for retailers, their distinct […]
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Retail Asia24/01/2019
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Research

Tourists devote a quarter of budget to shopping

2min0
Retail shopping continues to be the largest expense for tourists from China, according to a survey from Nielsen and Alipay, accounting for almost a quarter of total spend. The 2018 trends of Chinese mobile payment in outbound tourism survey revealed that retail spending took up 24.6 per cent of Chinese tourists average spend, followed by […]
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Retail Asia23/01/2019
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Research

Indian retail drew Rs 1,300 crore investment in 2018

9min0
The hallmark of a market’s increasing maturity is how organized it is – and in any developing country, the state of ‘organized’ business is usually kick-started by the entry of foreign players who bring in structured deployment and business philosophies wherever they go. This philosophy of organized retail players covers a lot of ground, from the aptness […]
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Retail Asia16/01/2019
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Research

Strategies that will differentiate leaders in Indian retail in 2019

6min0
Indian retail industry has seen tremendous transformation and growth in the last few years and has become one of the most favourable market for global investment. The vibrant industry, hugely shaped by changing policies and consumer behaviour is adopting technology not only to understand changing consumer preferences but also to enhance shopping experiences. Innovations have […]
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Retail Asia16/01/2019
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Research

Remarkable Asian Enterprises That Will Have an Impact in 2019

7min0
Southeast Asia has become a shining star with its several enterprises in the area. Singapore, especially, has become one of South Asia’s most attractive countries for entrepreneurs and investors, thanks to investments by technology companies, government support, and low tax rates. Singapore is closely followed by Malaysia and Indonesia in this competition. Malaysia, one of […]
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Retail Asia16/01/2019
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Research

Top 3 reasons why Fintech is rising in Asia

5min0
Fintech or financial technology is a new trend in the financial sector that is set to blow away the banking industry and you are a part of it. Yes, if you are making online payments and indulging in virtual currencies you are helping fintech grow. From what was just a startup is now a multimillion-dollar […]
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Retail Asia11/01/2019
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Research

Vietnam retail sales reported soaring

2min0
Vietnam retail sales grew at 13 per cent last year, with food and beverage, apparel and household appliances leading the way, according to Savills Vietnam. The country’s Ministry of Industry and Trade has estimated total revenue generated from retail sales and consumer services reached US$191 billion last year. Vietnam retail sales accounted for $143.3 billion […]
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Retail Asia04/01/2019
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Research

Retailers to lose US$130 billion from card-not-present fraud: Juniper

2min0
Increasingly complex card-not-present fraud will cost retailers US$130 billion globally in digital sales over the next five years. A Juniper Research study predicts that retailers’ slow pace in keeping up with new fraud prevention requirements will allow cybercriminal practices to become more widespread as more and more consumers shop online. It observes that established point-of-sale […]
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