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ShopBack officially launches in Vietnam following months of strong growth during Beta phase

By Maria Santos
2 min read
ShopBack Vietnam Official Launch
ShopBack Vietnam Official Launch
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ShopBack, Asia Pacific’s leading rewards and discovery platform, will officially launch its website and mobile app in Vietnam on 8 August, in line with an 8.8 launch campaign. Online shoppers in Vietnam can now earn up to 25% cashback from ShopBack Vietnam’s roster of over 150 merchants. These include international and regional brands like Lazada, Shopee, Watsons, and Booking.com, as well as local brands like Tiki, Sendo, Juno, G Kitchen, Vascara, and Fahasa.

Founded in Singapore in 2014, ShopBack now serves over 20 million users in nine markets across Asia Pacific, including Malaysia, the Philippines, Indonesia, Taiwan, Thailand, Australia, South Korea, and Vietnam. ShopBack rewards its users with cashback across a wide range of categories including general merchandise, travel bookings, fashion, health and beauty, groceries, and food delivery.

“At ShopBack, one of our six core values is ‘Never-Ending Customer Obsession’, and we hope to bring the high-quality ShopBack experience that our users know and love to consumers in Vietnam. The increasing number of internet users, rising internet penetration, and steady increase of the e-commerce share of total retail sales in Vietnam makes it a core and high-potential market for us,” said Josephine Chow, Head of Expansion, ShopBack.

ShopBack Vietnam was launched in Beta at the end of 2019, and since then has acquired over 150 merchants and around 800,000 users. ShopBack Vietnam has seen consistent month-on-month growth of over 1.5x increase in sales and over 1.5x increase in orders this year. To date, 4 billion VND in cashback has been given out to ShopBack users in Vietnam.

“According to a survey conducted by McKinsey, Vietnamese are feeling the impact of COVID-19 on their livelihoods, with some 70% expecting to be more careful with their spending going forward. With a strong and clear value proposition – to simplify the shopping experience and bring users savings on time and money – we are confident that ShopBack is well-positioned to attract consumers in Vietnam, especially those who are looking to cut costs and maximize savings during this challenging period. In fact, ShopBack Vietnam has been very well received since its beta launch late last year. We are thrilled to be officially launching ShopBack Vietnam and excited for what’s in store next,” said Jacky Ha, Commercial Director, ShopBack Vietnam.

Questions & Answers

Q.

Which other markets does ShopBack currently operate in?

A.

ShopBack serves users in nine markets across Asia Pacific. These include Malaysia, the Philippines, Indonesia, Taiwan, Thailand, Australia, South Korea, and now Vietnam, alongside its origin in Singapore.

Q.

What led ShopBack to choose Vietnam as a market for expansion?

A.

ShopBack views Vietnam as a core, high-potential market due to the increasing number of internet users, rising internet penetration, and the steady growth of e-commerce's share in total retail sales.

Q.

How many users has ShopBack Vietnam acquired since its beta launch?

A.

Since its beta launch at the end of 2019, ShopBack Vietnam has acquired around 800,000 users. It has also onboarded over 150 merchants during this period.

Q.

What is the total cashback amount given to users in Vietnam to date?

A.

To date, ShopBack has given out 4 billion VND in cashback to its users in Vietnam. This has occurred since the beta launch late last year.

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