In a strategic move to enhance its digital transformation initiatives, Standard Chartered has announced the appointment of Noelle Eder as the Group Head of Technology and Operations. Eder will base out of Singapore and report directly to Bill Winters, Group Chief Executive, starting from May 26, 2025.
As the new technology chief, Eder will play a pivotal role in Standard Chartered’s ambitious “Fit for Growth” programme. This three-year, enterprise-wide initiative is designed to streamline and standardize the bank’s operations while leveraging advanced technologies to elevate client services. Winters expressed confidence that Eder’s leadership would significantly contribute to the bank’s continuous efforts to simplify systems and enhance efficiency.
Prior to her new role at Standard Chartered, Noelle Eder held the position of Executive Vice President and Global Chief Information Officer at The Cigna Group. There, she led major strategies in digital transformation, technology, data analytics, and operations, aiming to innovate and transform healthcare services. Eder’s extensive experience also includes senior roles at Hilton Worldwide Holdings as Chief Information and Digital Officer, and at Capital One, where she managed customer experience for the card services division.
“I am thrilled to join Standard Chartered, a truly global and diverse organization, and to embrace the exciting challenge of advancing its digital transformation and simplification efforts to better serve and empower clients worldwide,” Eder commented on her appointment. She also expressed eagerness to leverage her expertise to drive progress and support the bank’s growth trajectory.
Eder’s appointment is pending regulatory approval, but her impending integration into Standard Chartered’s leadership is anticipated to stimulate significant advancements in their technological capabilities and operational efficacy.
Noelle Eder’s expertise in driving digital innovation could set a significant precedent in the banking sector, potentially enhancing the landscape of digital banking services and customer engagement strategies. As banks continue to pivot towards more integrated and user-friendly digital services, Eder’s role in shaping this transformation at Standard Chartered might encourage further investments and focus on technology across the industry, benefitting consumers and stakeholders alike.
