Standard Chartered, a UK-based banking and financial services company, has announced the rollout of an artificial intelligence (AI) enabled platform aimed at accelerating and customizing transaction banking services for its clientele.
The innovative platform is designed to aid relationship managers, sales teams, and proposal managers in swiftly accessing, customizing, and delivering transaction banking services to corporate and institutional clients, according to an official statement.
Three primary features distinguish the newly launched platform. Initially, the platform automates and augments the process of accessing, selecting, and personalizing client solutions. Secondly, it functions as a unified access point for the most recent product and market capabilities. Finally, it is designed for continuous improvement and innovation, effortlessly integrating with other platforms and technologies to guarantee long-term value and impact.
Mark Troutman, global head of transaction banking corporate sales at Standard Chartered, commented on the new development. He noted that fulfilling clients’ expectations for prompt, accurate, and highly personalized responses can be demanding on a large scale. However, by providing their teams with the advanced AI capabilities through this new digital platform, they can better comprehend client needs and deliver more pertinent, tailored solutions.
What is the purpose of Standard Chartered’s new AI-powered platform?
The platform is aimed at accelerating and customizing transaction banking services for its corporate and institutional clients. It is designed to aid relationship managers, sales teams, and proposal managers in swiftly accessing, customizing, and delivering these services.
What are the primary features of the new platform?
The platform automates and enhances the process of accessing, selecting, and customizing client solutions. It also functions as a unified access point for the most recent product and market capabilities. Moreover, it is designed to enable continuous improvement and innovation.
How does this new platform benefit Standard Chartered’s client services?
By equipping Standard Chartered’s teams with advanced AI capabilities through this platform, they can better understand client needs and provide more relevant, tailored solutions. This is particularly valuable in an environment where clients expect fast, accurate, and highly personalized services.
