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Subscribers to Facebook, Instagram and WhatsApp faced over 2 hours Downtime

By Wei Zhang
1 min read
Subscribers to Facebook, Instagram and WhatsApp faced over 2 hours Downtime
In this article (4)

If you mosey on over to DownDetector.com you’ll notice something interesting. The graphs that measure the number of complaints received by Facebook, Instagram, and WhatsApp users all look the same. That’s because the trio was down world-wide for over two hours today. And of course, all three apps are owned by Facebook.

Starting at about 6:30 am EST, complaints about all three started to roll in, peaking about 90 minutes later. Some Facebook users could not access the app at all, and others could not refresh their news feeds. Instagram users had the same issues, and WhatsApp members could not send or receive messages. Almost a month ago to the day, all three were down in North America, Europe, and Latin America for as long as 24 hours. Facebook blamed the problem on a “server configuration change.”

After the issue was resolved today, Facebook released a statement apologizing for the inconvenience. So far though, the company has not revealed the reason for Sunday’s outages.

“Earlier today, some people may have experienced trouble connecting to the family of apps. The issue has since been resolved; we’re sorry for any inconvenience.”-Facebook

Facebook purchased Instagram for $1 billion back in April 2012. It closed on the purchase of WhatsApp in October 2014. The final purchase price amounted to more than $21 billion.

Questions & Answers

Q.

What was the cause of today's service disruption?

A.

The company has not yet revealed the reason for today's outages affecting Facebook, Instagram, and WhatsApp. Following the resolution, Facebook issued an apology for any inconvenience caused.

Q.

Was this the first time these services experienced an outage recently?

A.

No, almost a month ago, all three services were down in North America, Europe, and Latin America for up to 24 hours. That earlier problem was blamed on a server configuration change.

Q.

What issues did users face during the downtime today?

A.

Facebook users struggled to access the app or refresh news feeds. Instagram users faced similar problems, and WhatsApp members could not send or receive messages during the two-hour worldwide outage.

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