bot

Retail Asia08/12/2021

Elon Musk is at it again and this time around he has said something that will ruffle many feathers considering technologies like AI and automation are displacing many regular jobs. He has claimed that the Tesla Bot which was unveiled earlier this year can solve the labour shortage problem. The Tesla Bot which was showcased […]

Retail Asia15/07/2021

Roxo is an autonomous specialty delivery device, designed to travel on sidewalks and along roadsides, safely delivering smaller shipments to customers’ homes and businesses. Its features include pedestrian-safe technology, multiple cameras and LiDAR allowing the zero-emission, battery-powered bot to be aware of its surroundings. These features are coupled with machine-learning algorithms to detect and avoid […]

Retail Asia17/10/2019

Philippines-based low-cost carrier Cebu Pacific has launched its online travel assistant, Charlie the Chatbot, to provide 24/7 support for customers. Charlie, now available on the airline’s website and official Facebook page, can help answer customers’ frequently asked questions, which include flight bookings, inflight meals, baggage allowance and so on. Customers who need help can type […]

Retail Asia03/06/2019

New data from Juniper Research predicts consumer interaction with chatbots in retail will reach 22 billion by 2023. The figure represents a sharp increase over an estimated 2.6 billion interactions this year. According to the new research report “AI in Retail: Segment Analysis, Vendor Positioning & Market Forecasts 2019-2023”, chatbots in retail will enable effectively automated […]

Retail Asia11/03/2019

New research reveals 75 per cent of shoppers prefer live-agent support for customer service verses 25 per cent support for self service and chatbots. The research, from cloud contact-centre operator NewVoiceMedia, identified consumer concerns about sharing sensitive information, a lack of understanding of bots and their inability to resolve issues. “Chatbots can provide customers with […]

Retail Asia26/10/2017

Check Point researchers have discovered a brand new botnet – dubbed ‘IoTroop’ – that is evolving and recruiting IoT devices at a far greater pace and with more potential damage than the Mirai botnet of 2016. IoT botnets are internet connected smart devices which have been infected by the same malware and are controlled by […]

Tag: bot

Elon Musk Says Tesla Bot Can Solve Labour Shortage, But Has No Timeline

FedEx’s bot opens possibilities for on-demand, same-day delivery

Cebu Pacific introduces online chatbot for customer support

Boomtime ahead for chatbots in E-commerce

Shoppers prefer human interaction over bots, says study

New IoT botnet discovered in the wild