chatbot

Retail Asia03/06/2019

New data from Juniper Research predicts consumer interaction with chatbots in retail will reach 22 billion by 2023. The figure represents a sharp increase over an estimated 2.6 billion interactions this year. According to the new research report “AI in Retail: Segment Analysis, Vendor Positioning & Market Forecasts 2019-2023”, chatbots in retail will enable effectively automated […]

Retail Asia02/11/2018

DBS Bank has launched Southeast Asia’s first bank-led retail chatbot, Foodster. The chat-commerce service allows customers to order and pay for their meals via Facebook Messenger and DBS payment channels, including DBS PayLah! and DBS/POSB cards. It has been test-bedded with seven food and beverage merchants around DBS’ Marina Bay headquarters with positive results. Kopi […]

Retail Asia21/03/2018

Citi has launched its first natural language chatbot for Facebook Messenger in Singapore ahead of a wider roll out around the world. The bot uses natural language processing to communicate with customers in an intuitive way, addressing their everyday questions about things like real-time account and transaction information. Citi says that it has been piloting […]

Retail Asia12/12/2017

In a bid to think “client first”, Louis Vuitton has launched a chatbot on Facebook Messenger that advises shoppers on products, aiming to provide meaningful feedback during the busy holiday period. The bot is powered by mode.AI, which has also previously partnered with the likes of Levi’s with its artificial intelligence, visual search and machine […]

Retail Asia04/01/2017

As we enter into the new year, it seems only natural that we share all the Singapore technology trend in 2017 what we’re excited about, and what we foresee happening in the digital space this year. Here are our top 6 picks! 1. The Rise Of Chat Bots Chat bots have been made popular especially […]

Tag: chatbot

Boomtime ahead for chatbots in E-commerce

DBS makes foray into chat commerce with “Foodster”

Citi rolls out Facebook Messenger bot in Singapore

Louis Vuitton launches its Facebook chatbot

Live Streaming, Gaming Apps And Chat Bots – Here Are 6 Trends We’re Excited For In 2017!