crm

Retail Asia09/07/2019

Salesforce, the global leader in CRM, today unveiled its Customer Data Platform (CDP) with the next generation of Customer 360. New platform services will enable companies to unify disparate customer data throughout their entire organization and then personalize every engagement based on a single view of the customer. Customer 360 will go beyond traditional CDP […]

Retail Asia21/05/2019

The CyberMedia Research (CMR) report, “CMR India Mobile Pricing Index 2018”, revealed that 80% of smartphone brands are selling their handset below the average price of smartphones in India. Consumers want sleeker and cheaper devices, even as they demand overall better user experience, all contributing to increased average sales value of smartphones. CMR says in […]

Retail Asia03/04/2019

Capillary Technologies, a leading provider of CRM and digital retail solutions, announced results for 2018 that show significant year-over-year business momentum. The company highlighted many significant developments that contributed to its most successful year since its entry into Singapore in 2012. In 2018, the company posted a record 100% growth from sales of its omnichannel […]

Retail Asia12/12/2017

In a bid to think “client first”, Louis Vuitton has launched a chatbot on Facebook Messenger that advises shoppers on products, aiming to provide meaningful feedback during the busy holiday period. The bot is powered by mode.AI, which has also previously partnered with the likes of Levi’s with its artificial intelligence, visual search and machine […]

Retail Asia21/11/2016

Pizza_Hut_-_Triple_Treat_Box_-_Image_-_2015.11.6.0.0-1024x576.jpg

With over 70 restaurants in the city, half of Pizza Hut’s business in Hong Kong is dine-in. This gives the diner a great incentive, but at the same time, huge pressure to improve its customer experience. In 2014, Pizza Hut started its mobile marketing campaign project. The primary objective was to better serve its customers. […]

Retail Asia09/06/2016

Salesforce.com is moving beyond CRM and into e-commerce with the acquisition of cloud service provider Demandware. It will use the purchase to kick-start a new field of business, the Salesforce Commerce Cloud, it said Wednesday. The company already has its Sales Cloud, Service Cloud, Marketing Cloud, Analytics Cloud. By rebranding Demandware Commerce Cloud as its […]

Retail Asia08/10/2015

CRMNEXT, Global Leader in commutable cloud, Digital-Customer Relationship Management (CRM) solutions, today announced, launch of its full-fledged Indonesian operations in alliance with Dimension Data, a leader in cloud architecture solutions. The 2-day (7th & 8th October) launch event kicked-off today at Hotel Sultan in Jakarta, Indonesia. Indonesia is the fastest growing economy in south-east Asia. […]

Tag: crm

Salesforce Brings the Customer Data Platform to the World’s #1 CRM

CMR says most smartphones in India go for below industry ASP

Capillary Technologies Announces Continued Business Momentum in Southeast Asia

Louis Vuitton launches its Facebook chatbot

Mobile marketing cuts printing cost for Pizza Hut

Salesforce moves into eCommerce with $2.8b M&A

CRMNEXT Launches Indonesian Digital Operations in Alliance with Dimension Data