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Retail Asia09/09/2019

US warehouse retailer Costco opened its first store in China today, against a background of an escalating trade war between the US and China and at a time the local economy is showing signs of slowing. The giant store will open in a suburb of Shanghai boasting a catchment of 2 million consumers and follows […]

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Retail Asia26/07/2019

Alibaba’s grocery-store network Hema Fresh (Hema Xiansheng) is targeting at least 2000 stores across China by 2022. With the current network at 160, expansion of the two-year-old chain is now being ramped up after Alibaba worked to refine the format. According to senior executives of Alibaba, quoted in Chinese news media reports, Hema Fresh will […]

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Retail Asia27/05/2019

The omnichannel buzz word has been omnipresent in most retailers’ vocabulary in recent years. A majority of them are painstakingly trying to integrate multiple online and offline touchpoints from discovery to purchase and services into a seamless and convenient journey for the customer, which is often a costly and difficult job. Then in 2017, in […]

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Retail Asia13/05/2019

Chinese food-delivery website Meituan has closed three of its Ella Supermarkets in Jiangsu, almost halving its network of outlets. The business initiative, which sells fresh supermarket produce online for fast home delivery, has just four remaining locations in Beijing and Wuxi. The closures were reportedly put down to mismanagement, and stand in stark contrast to […]

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Retail Asia01/02/2019

Alibaba Group sales soared 41 per cent in the December quarter as its customer based neared 700 million. The Chinese company’s turnover for the three months reached US$17.057 billion and its net income attributable to shareholders $4.807 billion. “Our resilient operating and financial performance is a direct reflection of our persistent focus on better serving […]

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Retail Asia06/12/2018

Thai restaurant concept The Lobster Lab has opened its first outlet in Shanghai. The restaurant, operated by Bangkok-based Thai Union Group opened inside one of Alibaba’s Hema supermarkets last month. It serves lobster rolls, seafood chowder and some western dishes. The concept is based on Thai Union’s King Oscar brand, a dine-in and takeout restaurant […]

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Retail Asia23/11/2018

E-commerce giant JD’s offline retail store 7Fresh is set to launch at Shangbin Plaza in Shanghai’s Hongkou District. The move is regarded as a step towards expansion nationwide beyond the firm’s home base in Beijing, as well as an attempt to follow recent trends to diversify from online-only business models. The high spending power of […]

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Retail Asia06/11/2018

Alibaba’s second-quarter revenue grew 54 per cent year on year, reaching RMB 85.1 billion ($US12.3 billion). Net income attributable to shareholders was RMB 20 billion ($2.9 billion), a 13 per cent year-on-year increase. “Alibaba had another strong quarter of rapid growth,” said Alibaba Group CEO Daniel Zhang. “Annual active customers increased by 25 million to […]

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Retail Asia05/11/2018

Alibaba and its partner retailers will face a massive challenge ensuring flawless delivery of millions of parcels all over China and beyond given the expectations of further growth on Singles Day 2018 next week. “As the event grows, the logistics challenge becomes bigger and bigger,” observes retail analyst Pascal Martin, partner at OC&C Strategy Consultants. […]

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Retail Asia10/08/2018

Seventeen Hema supermarkets in Shanghai have launched a food-provenance feature that tells customers about an item’s farm-to-shelf journey. The information includes verifications such as photos of the distributor’s business licenses and food-safety certificates complete with an official government seal. To access the function, in-store customers use the Hema mobile app to scan a food’s QR code, […]

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Retail Asia10/08/2018

Alibaba has launched a series of diners staffed by robotic waiters. The initiative is designed to offer a restaurant service with higher efficiency and lower overheads on staff. Alibaba product manager Cao Haitao, who brought the concept to fruition, said, “In Shanghai, a waiter costs up to 10,000 yuan (US$1465) per month. That’s hundreds of […]

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Retail Asia03/08/2018

Starbucks China and Alibaba have announced an alliance that stretches way beyond the latter’s online delivery platform Ele.me. The two companies describe their pact as “a deep, strategic New Retail partnership” that will enable a seamless Starbucks experience and transform the coffee industry in China. The partnership spans Ele.me, the food delivery platform acquired by […]

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Retail Asia01/06/2018

Alibaba’s Tmall, China’s leading B2C online marketplace, wants to give wine selection and consumption a 21st century upgrade. At Vinexpo Hong Kong this week, Tmall unveiled a host of new technologies for the industry, including an automatic wine store, initiatives far from the grape-stomping and oak barrels of old. Tmall showcased a “Future Bar,” which included facial-scanning […]

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Retail Asia10/04/2018

Alibaba’s Hema supermarkets have launched 24-hour delivery services in a move to bolster the brand’s “New Retail” services. Initially the round-the-clock service is limited to the 25 Hema stores in Beijing and Shanghai. Consumers who live within 3km of a Hema store will be able to shop via the mobile app and order items for […]

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Retail Asia07/03/2018

After raising $300 million last month, Indian online grocery startup BigBasket is entering the offline sector. The company is looking to transform its core online business to offline centres that will store daily moving consumer goods, groceries, fruits and vegetables. These offline stores will be placed in apartments and various office complexes. The Bengaluru based […]

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Retail Asia05/02/2018

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Continuing momentum in Alibaba Group’s New Retail business helped drive a 56 per cent year-on-year growth in sales for the quarter to December 31. The performance of the New Retail category – which combines its online (non-marketplace) and fast-growing offline retail businesses, including investments in Sun Art Retail and other established businesses – was a […]

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Retail Asia22/01/2018

Alibaba’s Hema supermarket says it will open three stores in the Chinese city of Xian by the end of this year. The offline supermarket’s expansion into the northwestern Chinese city follows an announcement that it will add 30 locations in Beijing by year-end, rapidly expanding its store count in the capital to 35 from the […]

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Retail Asia11/12/2017

Alibaba Group plans to open 2000 branches of its Hema supermarket, which aims to merge online and offline shopping, in China over next three to five years. It opened its first Hema last year and will end with year with 22 stores. Its latest outlets are in Beijing, Guiyang, Hangzhou, Shanghai and Shenzhen, and this […]

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Retail Asia21/11/2017

A new Alibaba, Auchan, Sun Art partnership will further strengthen Alibaba’s efforts to integrate online and offline, say analysts. China’s Alibaba Group Holding, France’s Auchan Retail and Taiwan’s Ruentex Group have formed a strategic alliance to bring together their online and offline expertise to explore opportunities in China’s food-retail sector. As part of the deal, Alibaba […]

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Retail Asia20/07/2017

Hema supermarket is what you get when you imagine a seamless blend of the online and offline shopping experience, Alibaba Group CEO Daniel Zhang said Monday. Zhang toured one of the 10 neighborhood stores in Shanghai with Executive Chairman Jack Ma last week and held up the fresh-food focused Hema as an example of the “New […]

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