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Tag: human

Retail Asia13/03/2019
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Food

Starbucks Reserve Roastery in Tokyo opens

4min0
Starbucks opens a four-story fully-immersive Starbucks Reserve Roastery in Tokyo today. Located in the Nakameguro neighborhood, the new venue offers more than 100 unique coffee and tea beverages and merchandise exclusively available in store. It will be the fifth Roastery globally, home to the largest Teavana Bar in the world and Japan’s first Princi Italian […]
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Retail Asia11/03/2019
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Research

Shoppers prefer human interaction over bots, says study

4min0
New research reveals 75 per cent of shoppers prefer live-agent support for customer service verses 25 per cent support for self service and chatbots. The research, from cloud contact-centre operator NewVoiceMedia, identified consumer concerns about sharing sensitive information, a lack of understanding of bots and their inability to resolve issues. “Chatbots can provide customers with […]
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Retail Asia22/08/2017
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General

AirAsia trains crew to spot human traffickers

4min0
AirAsia, the biggest budget carrier in Asia, is training thousands of its staff to fight human trafficking, becoming one of the first airlines in the continent to crack down on the global crime. Companies have come under increased pressure to tackle human trafficking, with an estimated 46 million people living in slavery and profits thought […]
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