loyalty

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Retail Asia14/09/2021

Several businesses have implemented a loyalty program, and for a healthy reason. They increase purchases volumes, improve customer loyalty, encourage repeat clients, and much more. According to studies, it costs five times as much to attract a new client than retain an existing one. That’s why small firms need to turn a one-time customer into […]

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Retail Asia26/03/2021

Malaysia’s AirAsia Group and Aimia Holdings UK II have signed a memorandum of understanding (MoU) for a $25 million stock-swap deal, for the latter’s 20% equity interest in the airline group’s loyalty program. The parties inked a share sale and purchase agreement for Aimia to sell 1.67 million ordinary shares in BigLife to AirAsia Group for a […]

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Retail Asia22/08/2019

Alibaba Group has rolled out an upgraded 88 VIP membership program, adding new perks and privileges to its prestige loyalty program. The new offerings range from discounts at more online flagship stores, memberships for Alibaba’s various services, and wider access to other platforms within the Alibaba ecosystem. This year’s package extends the 5-per-cent 88 VIP […]

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Retail Asia18/07/2019

Flybuys remains the top ranked loyalty program according to Australians, though the distance between it and second-place Woolworths Rewards narrowed significantly in 2019, according to the 7th annual For Love or Moneyreport. Flybuys dropped from a 35 per cent share to 30.4 per cent in the latest report, while Woolworths Rewards grew from 20.2 per cent […]

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Retail Asia02/07/2019

Deliveroo Hong Kong believes a new loyalty program it has launched will drive retail-order growth by 75 per cent and increase order frequency by 85 per cent. Launched yesterday at the company’s Food Market in Sai Ying Pun, the program rewards customers who order food with an e-stamp for every HK$50 spent at Food Market. […]

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Retail Asia17/06/2019

McDonald’s customers in China can now earn loyalty points when they order a Big Mac or Filet-o-Fish through Ele.me, Alibaba Group’s on-demand delivery platform. Ele.me users can activate a McDonald’s membership card with just one click on the app to earn loyalty points for purchases and receive vouchers worth up to RMB 88.5 (US$12.80). The […]

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Retail Asia05/06/2019

Watsons is about to expand its loyalty program cross-border with 8 million members in 11 cities in the Greater Bay Area the first to benefit. “Watsons operates in many popular travel destinations worldwide, and our customers also tell us that they would like to shop in Watsons overseas,” said group COO Malina Ngai. “Therefore, in […]

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Retail Asia06/05/2019

Google is trying to build an entire ecosystem that will allow users to access any important information from just about every Google app. Gmail has been integrated with many other Google apps, but other developers noticed the benefits and added integration with the email app. The newest app that benefits from Gmail integration is Google Pay, […]

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Retail Asia29/04/2019

Thai Airways is making significant changes to its Royal Orchid Plus frequent flyer program from October 1 2019, affecting how miles are both earned and redeemed on Thai Airways and Star Alliance flights across the globe. On the one hand, business class and first class passengers travelling with Thai Airways stand to earn more miles […]

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Retail Asia16/04/2019

AEON-and-Robinson-present-_ROBINSON-SUMMER-FREE.VER_-Songkran-celebration-campaign-1280x853.jpg

Mr. Tula Pharuehaspailin (right), Assistant Vice President Marketing Credit Card Promotion of AEON Thana Sinsap (Thailand) Public Company Limited together with Mr. Miti Chanyawong (left), General Manager Sales Promotion of Robinson Public Company Limited, announced the “ROBINSON SUMMER FREE.VER” campaign in celebration of the upcoming Songkran festival. Special promotions include the best prices on summer […]

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Retail Asia12/04/2019

Australia’s Telstra has announced a new tier-based loyalty program designed to allow customers to earn points for every dollar they spend with the operator. The Telstra Plus program will be available to both prepaid and postpaid customers. Members will accumulate points they will be able to exchange for discounts on new devices and accessories. Through […]

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Retail Asia11/03/2019

“Leisure-food retailer” Best Mart 360 Holdings has launched a member mobile app. The new app is offering a range of promotions, member privileges and a reward points scheme, and enables members to view the group’s latest product information anytime and anywhere. The group, which operates 88 retail stores in 18 districts in Hong Kong, established […]

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Retail Asia09/01/2019

Hyundai Motor on Monday introduced a car-subscription program with a monthly fee of 720,000 won ($646). Under the program, dubbed Hyundai Selection, three models are available for users and subscribers can change models on a limited basis. The vehicles currently being offered are the Sonata sedan, the Tucson SUV and the Veloster hatchback. Users can […]

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Retail Asia04/01/2019

Starbucks South Korea says the number of customers bringing their own cups to the store leapt 24 per cent in just one month. The boost is the result of its ‘Eco Bonus Star Program’ aimed at reducing waste and improving consumer awareness of sustainability issues. Through the Eco Bonus Star Program, customers of Starbucks South Korea can […]

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Retail Asia02/05/2018

Starbucks saw strong growth in its loyalty program and mobile transactions over its second fiscal quarter of 2018, the company announced ahead of its earnings call. The coffee chain added 1.6 million new U.S. members to its Starbucks rewards program. In addition, Starbucks discovered that members of Starbucks rewards were buying more: Over the quarter, their spend increased […]

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Retail Asia24/05/2017

And here are three ways on how financial firms can improve their loyalty services. A research from Collinson Group research revealed three things ways on how financial services loyalty programmes could be improved. Three in five, or 60% of respondents in Singapore said they want a simpler user experience, whilst 52% noted that they would […]

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Retail Asia14/12/2016

They want more personalised reward programmes, not just the traditional point-based ones. Amidst Singapore’s retail doldrums, more than 75% of Singapore consumers indicate that the will buy more from retailers if they are better rewarded for their loyalty. According to a study by ICLP, this is despite the fact that many consumers are currently lukewarm […]

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Retail Asia08/11/2016

Father and son team Asad and Ameer Jumabhoy from tourist VAT refund and payments technology company The Scotts Group, and Jeremy Tan, an expert in financial technology, mobile payments and loyalty platforms from Korvac Holdings, announce the launch of UTU, a cross-border loyalty and rewards platform that enables people to convert, earn and redeem points […]

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Retail Asia23/10/2016

“For points issuers, the Pointo system will help them limit their budget on marketing and add more value to its customers. Meanwhile for point receivers, it would help them generate more revenue as it would increase transactions,” Pointo Point Exchange chief executive Ari Stefanus said on Wednesday. Pointo now registers issuers including grocery stores Ranch Market […]

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Retail Asia26/04/2016

Ribbit.me announces that it has renamed as Loyyal, in order to better reflect the underlying industry and the Company’s business objectives. Loyyal has built the first universal loyalty and rewards platform using distributed ledger and smart contract technology, introducing frictionless interoperability to the currently fragmented industry. “As our company has evolved in such a short period […]

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