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Retail Asia11/07/2017

Singapore’s StarHub plans to lean on providing data analytics based on its customers’ consumption habits to compensate for the increased competition set to be caused by the introduction of a fourth player to the mobile market. The operator is already facing intense competition in the mobile sector, and this will intensify with the entry of […]

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Retail Asia10/05/2017

Singapore’s StarHub has reported a 21% year-on-year decline in net profit for the first quarter to S$73 million ($51.9 million), partly as a result of declining revenue from pay TV and mobile services. Revenue for the quarter increased marginally to S$592 million, but service revenue declined 1% to S$537 million, the company said. Mobile revenue […]

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Retail Asia25/04/2017

Singapore’s Infocomm Media Development Authority (IMDA) has issued StarHub a warning over two brief home broadband outages from October last year, after finding that the disruptions were caused by a surge in legitimate DNS traffic. StarHub Online’s home broadband network was disrupted on October 22 and October 24, causing fiber customers in parts of the […]

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Retail Asia03/04/2017

Despite speculation, Singapore operator StarHub has no intention of acquiring or merging with struggling rival M1, according to reports. StarHub’s management does not plan to acquire M1, Singapore’s smallest major operator whose major shareholders recently revealed are conducting strategic reviews of their ownership. But the research report noted that it will be up to StarHub’s […]

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Retail Asia24/03/2017

Singapore’s StartHub has opened a new innovation center and converged operations cockpit named Hubtricity, aimed at accelerating Singapore’s transformation into a Smart Nation. The 58,000 square feet facility will act as a foundation to foster service innovation and co-creation with partners and customers. The centerpiece at Hubtricity is the converged command cockpit, where StarHub with […]

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Retail Asia07/02/2017

Singapore’s StarHub revealed its fourth quarter profit fell 33.2% to S$54 million ($38.6 million), as a result of higher costs and growing competition. Revenue for the quarter stayed flat at S$634.8 million, but service revenue grew 1% year-on-year to S$567.1 million. Higher handset subsidies, a higher finance expense and other costs all contributed to the […]

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Retail Asia17/01/2017

Singapore’s M1 and StarHub are considering expanding their mobile infrastructure sharing arrangements to gain a greater competitive edge against new market entrant TPG Telecom. The companies announced they have signed a memorandum of understanding covering the evaluation of potential further collaboration in network infrastructure sharing. M1 and StarHub have been sharing infrastructure including combined antenna systems, […]

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Retail Asia26/12/2016

Singapore operator StarHub has announced the launch of services over the new Asia-Pacific Gateway (APG) submarine cable network, which connects nine countries in the region. The APG is a 10,900 kilometre cable network system with capacity exceeding 54Tbps, the highest of any similar network in Asia. It has connection points in Mainland China, Hong Kong, […]

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Retail Asia07/12/2016

Slingers and StarHub have entered into a partnership that will see the pay TV operator become the official broadcast partner of the Singapore Slingers for three years starting with the upcoming ASEAN Basketball League (ABL) season. All of the Slingers’ matches in the ABL will be shown “live” on StarHub’s free sports channel, Hub Sports […]

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Retail Asia02/12/2016

Singapore’s StarHub has launched a new flat rate multi-destination monthly mobile data roaming plan covering all mobile networks in nine APAC markets. The DataTravel plan offers 2GB of data for 30 days when roaming to Australia, Hong Kong, Indonesia, Malaysia, New Zealand, South Korea, Taiwan, Thailand and The Philippines for a flat S$15 ($10.50), or […]

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Retail Asia25/11/2016

Singapore telco StarHub has launched a 24-hour Chinese language shopping channel called Go Shop in a deal with Malaysian pay-TV giant Astro. Singapore, 24 November 2016 – This festive season, StarHub TV customers can look forward to an exciting round-the-clock shopping destination right at their fingertips. Starting tomorrow, StarHub TV, in partnership with Astro Malaysia, […]

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Retail Asia11/11/2016

StarHub has launched a new service that provides SMEs with the devices, software and technical support necessary to meet their IT needs at a monthly flat fee. The “device subscription service” was designed to help SMEs seeking to make a successful start quickly, raise productivity with an IT upgrade, or scale up operations by adding employees. […]

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Retail Asia03/11/2016

Nokia and Singapore’s StarHub have jointly demonstrated speeds of 4.3Gbps and 1ms latency using 5G centimeter wave (cmWave) frequencies. The company’s have been trialing Nokia’s AirScale integrated radio access network platform over StarHub’s live mobile network. The 5G demonstration was conducted at StarHub’s headquarters as part of the operator’s ongoing trials into future technologies to […]

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Retail Asia28/10/2016

Singapore’s StarHub has blamed DDoS attacks originating from its customers’ own infected devices for two broadband outages over the past few days. At a press conference yesterday, StarHub announced the latest findings of an investigation into the outages on October 22 and 24. Both outages lasted for around two hours, leaving many home broadband customers […]

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Retail Asia23/09/2016

Singapore’s StarHub has teamed up with the National University of Singapore, charter bus company ComfortDelGro Bus and “Internet of Moving Things” company Veniam for a mesh network of connected vehicles pilot. The trial at the university’s Kent Ridge campus is involving using buses as mobile WiFi access points connected to one and other and to […]

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Retail Asia23/08/2016

Singapore’s StarHub has launched a new range of plans bundling large volumes of mobile data with 1Gbps fiber broadband subscriptions. The operator’s new SurfHub plans include between 12GB and 24GB of 4G data as well as the 1Gbps home broadband plan. Prices start at under S$100, which is about half the cost of a standalone […]

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Retail Asia27/07/2016

Singapore’s StarHub plans to start rolling out carrier aggregation and 64 quadrature amplitude modulation (QAM) technology by the end of the year to triple peak upload speeds to 150Mbps. The operator recently completed a trial of the technologies with Nokia, aggregating spectrum in the 1800-MHz and 2600-MHz bands. Following the successful tests, StarHub plans to […]

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Retail Asia25/05/2016

StarHub TV and MyChinaChannel (MCC) have launched a dedicated Mandarin edutainment channel for kids aged three to 12, with a mix of cartoons and live action shows. In addition to offering carefully curated content from China, MaxToon—which is owned and distributed by MCC—will also develop locally produced content to cater to the needs of Singaporean […]

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Retail Asia22/04/2016

Singapore’s StarHub has introduced the ability for its customers to use Apple Pay for secure mobile payments. When customers use a credit or debit card with Apple Pay, the actual card numbers are not stored on the device, nor on Apple servers. Instead, a unique Device Account Number is assigned, encrypted and securely stored in the […]

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Retail Asia05/04/2016

Singaporean audiences can soon look forward to more exciting “Made in Singapore” content from as early as the third quarter of this year. StarHub’s new wave of Public Service Broadcast (PSB) lineup includes of travelogues shot in “the most exotic” corners of the world, kids infotainment shows and sports programs that shine the spotlight on […]

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