workforce

Retail Asia14/06/2022

Only four percent of workers believe that technology did not play a role in their ability to serve customers today Research by Humanforce, a provider of intelligent workforce management solutions, has shown seventy-four percent of frontline workers in Australia, including retail staff, believe that technology plays a critical role in customer service today. Alarmingly, while […]

Retail Asia27/01/2021

French luxury goods group LVMH LVMH.PA plans to overhaul Tiffany & Co’s vast merchandise lineup to focus more on gold and precious gems while going more upmarket with its silver bangles after closing the $15.8 billion takeover of the U.S. jeweller this month. Six sources including two people with inside knowledge of Tiffany’s operations told Reuters the […]

Retail Asia11/06/2020

AirAsia India is expected to let go of several of its employees as its part-owner, AirAsiaBerhad struggles to maintain its group operations across regions following the outbreak of coronavirus. AirAsia Berhad is set to reduce up to 30 percent of its workforce across regions including its Indian operations which it part-owns with Tata Sons as […]

Retail Asia02/03/2020

Humanforce, a Sydney based global provider of workforce management solutions, has revealed that negative media coverage can impact Australian retailers’ ability to attract casual workers. Eighty percent of respondents in Humanforce’s casual worker survey stated that media coverage of a company underpaying staff would influence if they would work with that employer. Humanforce Founder and MD, […]

Tag: workforce

Workplace Technology Critical to Positive Customer Service Outcomes, Research Shows

How LVMH plans to reshape Tiffany

AirAsia to shed 30% of workforce

80% of Casual Workers Say Negative Media Coverage Influences Their Job Choices