July 13, 2026

True Corporation Sets Telecom Milestone as Thailand’s First with Dual Autonomous Network Certifications

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True Corporation, a leading telecom provider in Thailand, has elevated the standards of the nation’s telecommunications sector by securing two globally recognized certifications from TM Forum, an international consortium of technology and telecom firms. True Corporation has received Level 4.0 Autonomous Network (AN) validation for “Service Assurance for Individual Services” and “RAN Energy Efficiency Optimization.”

Setting New Standards in Telecommunication

This achievement of Level 4.0, the highest level accomplished by operators across the globe so far, makes True Corporation the sole operator in Thailand to make considerable strides in these two significant areas. This accomplishment highlights True Corporation’s commitment to designing an intelligent network that not only boosts customer experiences but also advocates for environmental sustainability.

Khurrum Ashfaque, the Chief Network Officer of True Corporation, stated that achieving both Autonomous Network Level 4.0 certifications from TM Forum marked a substantial milestone for the company. It reflected their dedication to upgrading their network services to international standards while managing energy sustainably. He emphasized their focus on becoming a global-class intelligent network service provider and evolving towards an autonomous network capable of managing itself with supreme efficiency. This will be achieved by harnessing advanced artificial intelligence (AI) to deliver high-quality services to clients and continually support the growth of Thailand’s digital infrastructure.

Validation of True Corporation’s Innovations

TM Forum evaluated both of True Corporation’s projects and deemed them as comprehensive case studies with operator-grade capabilities. This confirmed that these projects, designed with a focus on service quality and customer experience, could be implemented by other service providers as well.

AN Levels, as defined by TM Forum, are global standards used to gauge the automation capabilities of telecom networks. They cover diverse use cases, including radio access network (RAN) issue management and signal quality enhancement. The system is divided into five levels, going from Level 1 that requires manual human control, to Level 5, which represents a fully autonomous network operating independently of human intervention. To reach Level 4.0 requires the use of advanced AI for management and is a strategic target for leading telecom service providers worldwide.

Two Significant Achievements

True Corporation achieved AN Level 4.0 certification in the “Service Assurance for Individual Services” category, which recognized it as a highly autonomous network. This system was developed in collaboration with Ericsson and leverages AI to manage the network autonomously and efficiently under current conditions.

Additionally, in the category of “RAN Energy Efficiency Optimization,” True Corporation has obtained AN Level 4.0 certification for a project that emphasizes comprehensive base-station energy management.

Driving Towards a Sustainable Future

These global achievements underscore True Corporation’s transformation into a leading telecom-tech company in Thailand with a focus on creating a green network. The company aims to reduce its greenhouse gas emissions by 42% by 2030 compared to 2020 levels and attain net-zero emissions by 2050, in line with SBTi standards.

Questions & Answers

What is the Autonomous Network Level 4.0 certification?
The Autonomous Network Level 4.0 certification is a globally recognized validation by the TM Forum. It recognizes telecom networks that use advanced artificial intelligence for management, enhancing service quality and customer experience.

What does achieving this certification mean for True Corporation?
Attaining the Autonomous Network Level 4.0 certification highlights True Corporation’s dedication to upgrading network services to international standards and managing energy sustainably. It propels them closer to becoming a global-class intelligent network service provider.

How is True Corporation contributing to environmental sustainability?
True Corporation is focused on creating a green network. They aim to reduce their greenhouse gas emissions by 42% by 2030 compared to 2020 levels and strive to achieve net-zero emissions by 2050, in line with SBTi standards.

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