June 16, 2026

Vietnam’s E-Commerce Revolution: Platforms Embrace Immersive Experiences Over Discounts for Engaging Shopping Journeys

Vietnam Ecommerce
Reading Time: 2 minutes

Double-day events—dates like 6/6, 9/9, and 11/11—have historically served as prime opportunities for online retailers, marked by aggressive promotions and a flurry of sales. However, growing indications of diminishing returns, especially among Gen Z, are nudging platforms to rethink their marketing strategies.

According to TikTok’s What’s Next 2023 report, a remarkable 72% of Gen Z users trust product recommendations from content creators more than traditional ads. In a striking revelation, 83% confessed to making purchases after enjoying a livestream. These figures underscore a notable shift towards authentic, personalized content over conventional sales pitches.

Younger consumers are now leaning towards emotional connections, real-life narratives, and product discovery through relatable influencers and entertaining content.

Transforming Transactions into Engagement

In response to these emerging trends, many e-commerce platforms are reimagining their strategies. Livestreams, once primarily seen as direct sales mechanisms, are evolving to emphasize storytelling, interactivity, and community connection.

Take Lazada’s recent 6.6 campaign, for instance. It featured an innovative livestream series titled Kinh LazTo, inspired by the traditional Vietnamese bingo-style game, lo to. Running from June 3 to 6, the show artfully entwined modern e-commerce with cultural flair, creating a vibrant atmosphere that invited viewer participation while seamlessly promoting featured products.

Rather than merely showcasing discounts, hosts cleverly introduced sale items through interactive gameplay, allowing viewers to add them to their carts in real time. The experience resembled a live festival, complete with a digital bingo machine, dazzling visual effects, and lively commentary. Viewers didn’t just watch; they engaged, responding enthusiastically to each draw and forming connections with the products on display.

A Shifting Competitive Landscape

In an ever-crowded e-commerce environment, the old trick of discounting loses its charm and differentiation. As consumer expectations continue to shift, brands are venturing into new territories that place a premium on emotional resonance, entertainment, and engagement.

Initiatives like Lazada’s bingo-inspired livestream illustrate how platforms are inventively enhancing customer experience while ensuring sales performance. While discounts still play a role in the equation, there’s a growing focus on long-term engagement strategies that aim to foster loyalty and distinguish brands in today’s competitive digital marketplace.

As we navigate this transformed retail world, one can’t help but wonder: Could the next shopping trend be an old-school carnival game come to life in a virtual format?

Questions & Answers

What is the main takeaway from the TikTok report regarding Gen Z?
The report reveals that a significant 72% of Gen Z users prefer product recommendations from content creators over traditional advertisements, indicating a shift towards authentic marketing approaches.

How did Lazada integrate cultural elements into its 6.6 campaign?
Lazada’s campaign incorporated the traditional game of lo to, blending it with modern sales tactics to create a lively and engaging livestream event that resonated with viewers culturally and emotionally.

What does the shift in e-commerce strategy suggest about future trends?
The growing emphasis on interactive and emotionally resonant content suggests that future trends in e-commerce will prioritize community-driven experiences and personalized marketing over mere discounting strategies.

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