Author: Retail Asia

Retail Asia22/04/2020
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4min0
Food delivery service Deliveroo is reducing its Pickup service commissions to 5 percent for its operations in Hong Kong. The move is expected to provide relief to restaurants struggling to generate revenue during the coronavirus outbreak with tough social distancing regulations in place throughout the territory. The new rate will apply to all Deliveroo partnering […]

Retail Asia22/04/2020
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3min0
Zalora is positioning itself as the first online fashion retailer in Southeast Asia to create a sustainable fashion ecosystem, achieving positive change in environmental impact, and inspiring customers to shop in a more conscious way. The firm’s new strategy aims to make commitments to customers, brands, vendors, and employees during 2022–2025 period. “As a leading […]

Retail Asia22/04/2020
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2min0
Sales of Samsung Electronics’ latest flagship series Galaxy S20 are hovering below those of its predecessor as the global new coronavirus pandemic has led to a slump in demand for consumer products, industry sources say. South Korean sales of the Galaxy S20 series, which comes in three models — the S20, S20 Plus and S20 […]

Retail Asia22/04/2020
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2min0
Companies are rapidly turning to automation to keep business running during the coronavirus outbreak, according to new research by Bain & Company. The firm’s data shows that processes are being automated to manage payroll, diagnose customer experience issues while call centers are closed, and resolve IT service issues. It is based on survey responses from […]

Retail Asia22/04/2020
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1min0
He announced his departure on LinkedIn on Friday, saying he was «excited» to head to his next destination. Shang-Wei Chao, HSBC Private Banking’s Singapore and Malaysia market head, will be leaving the firm, he announced in a LinkedIn post, which was confirmed by a spokesperson at the bank. Chao joined HSBC in 2016, after 12 […]

Retail Asia22/04/2020
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7min0
With customers subjected to stay-at-home orders or lockdowns around the world, major brands are facing unprecedented challenges staying relevant and connected – especially fast-food retailers and theme parks. At the same time, the lockdowns have spurred an unprecedented demand for baking ingredients as consumers try their hand at creating food and snacks at home – […]

Retail Asia22/04/2020
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3min0
Starbucks China is launching a plant-based menu in partnerships with Beyond Meat, Omnipork and dairy-substitute Oatly which will be available in most stores nationwide. From tomorrow (April 22) the coffee chain will launch two pasta dishes and a wrap featuring Beyond Beef, effectively launching the meat-substitute brand on the mainland. A Vietnamese-style noodle salad and […]

Retail Asia21/04/2020
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3min0
With the coronavirus pandemic continuing to spread relentlessly around the globe, “untact,” or non-contact services are emerging as a new trend, and demand for service robots to replace humans is also growing. The state-run Korea Trade-Investment Promotion Agency (Kotra) says interest in service robots has soared since they were employed in public-sanitation and service businesses […]

Retail Asia21/04/2020
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2min0
Around 20 luxury brands have opened stores on Chinese e-commerce platform JD since the beginning of January, seeking new avenues for business against the backdrop of the global coronavirus pandemic. The onboarded brands include fine-leather goods house Delvaux, Chanel-owned jewelry brand Goossens, luxury cashmere specialist Barrie, British luxury leather brand Smythson, cashmere knitwear brand Pringle […]

Retail Asia21/04/2020
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4min0
The spread of Covid-19 is forcing Southeast Asian consumers to change their eating habits and embrace new shopping practices, says Mintel Apac food-and-drink analyst Tan Heng Hong. Given today’s consumer climate, food and drink categories with strong immunity claims can drive home the importance of immunity to protect wary consumers, he says. “Manufacturers of immunity-boosting […]


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