June 4, 2026

Indosat Launches Innovative AI Solution to Tackle Digital Fraud and Protect Consumers

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Reading Time: 2 minutes

Indosat Ooredoo Hutchison, in an impressive collaborative effort with Indonesia’s Ministry of Communications and Digital Affairs, has unveiled an innovative AI-powered Anti-Spam and Anti-Scam solution, aimed at bolstering protection for Indonesians against the troubling rise of digital fraud. This initiative comes at a critical time as the recent Asia Scam Report 2024 from the Global Anti-Scam Alliance (GASA) reveals that a staggering 65% of Indonesians encounter scam attempts on a weekly basis, ranging from pesky phishing texts to misleading job offers and dubious investment schemes.

A Commitment to Digital Protection

Vikram Sinha, President Director and CEO of Indosat Ooredoo Hutchison, stated: “At Indosat, we believe digital protection is a fundamental right for every Indonesian. Our partnership with Tanla to deploy this AI-powered Anti-Spam and Anti-Scam solution illustrates how technology can safeguard daily digital lives. Built on Indosat’s own AI factory using state-of-the-art NVIDIA Blackwell GPUs, this solution enhances Indonesia’s ability to combat spam and scams in real time, thereby reinforcing public trust and national digital resilience.”

The Technology Behind the Solution

The system utilizes Indosat’s advanced AIvolusi5G framework to identify suspicious numbers and filter malicious activities as they occur. The brilliance of this solution lies in its on-network processing capability, which does not require high-tech devices or expensive connections—making it accessible to everyone, regardless of their location or device specifications. It’s as though advanced technology has decided to play nice with the everyday user.

A Vision of Collaboration

Developed in partnership with Tanla, along with support from global allies like Mastercard, GASA, and the GSMA, this initiative embodies the Indonesian principle of “gotong royong,” or mutual cooperation. By seamlessly blending public and private contributions, Indosat aims to establish a regional standard for telco-led digital safety initiatives.

Government Support for a Safe Digital Landscape

Nezar Patria, Vice Minister of Communications and Digital Affairs of Indonesia, praised Indosat’s efforts, emphasizing the importance of collaboration in creating a secure digital environment. He remarked, “AI should bring technology closer and open more opportunities for society to grow. Indonesia does not want to simply consume technology; instead, we aim to play a pivotal role in shaping AI that meets the real needs of our community.”

A Step Towards Inclusivity

Indosat views this innovation as a cornerstone of its transformation into an AI-centric company, committed to delivering secure and inclusive technology solutions. Through its ‘AI for All’ campaign, the company pledges that AI will be accessible to everyone, ensuring that no one is left behind in this digital revolution. This latest launch is a vital piece of Indosat’s larger mission to empower the nation and enhance the well-being of all Indonesians.

Questions & Answers

How does the AI-powered Anti-Spam and Anti-Scam solution work?
The solution employs Indosat’s AIvolusi5G framework to detect suspicious numbers and filter out malicious activities in real time, ensuring efficiency and accessibility for all users.

What motivated the development of this initiative?
The increasing frequency of scam attempts reported in the Asia Scam Report 2024 highlighted the urgent need for effective digital protection tools in Indonesia.

How does Indosat’s partnership with other organizations enhance this effort?
The collaboration with Tanla and support from global entities such as Mastercard and GASA showcases a united front in combating digital fraud, emphasizing the collective responsibility to create a safe online environment for all Indonesians.

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