Indosat Ooredoo Hutchison (Indosat) reported positive results in the first quarter of 2025, despite facing tough competition in the industry. The company’s success is due to its disciplined approach and dedication to supporting Indonesia’s digital development. During this quarter, Indosat saw growth in its average revenue per user (ARPU) and an increase in its customer base, showing resilience in a challenging market.
ARPU reached nearly IDR 39.2 thousand, growing by 4.6% year-over-year (YoY), with 700,000 new mobile customers added, bringing the total to 95.4 million. The company reported stable total revenue of IDR 13,577.9 billion, with earnings before interest, taxes, depreciation, and amortization (EBITDA) reaching IDR 6,415.1 billion, growing by 0.6% quarter-on-quarter (QoQ). Net profit also increased by 27% quarter-on-quarter to IDR 1,311.1 billion, marking 17 consecutive quarters of profitability.
Vikram Sinha, President Director and CEO of Indosat, emphasized, “This quarter’s results reflect not only strong financial performance, but also the unwavering dedication of our entire team to serve the people of Indonesia. In an increasingly competitive landscape, we have remained focused on our larger purpose: empowering Indonesia.”
The company is also preparing for 5G technology to provide faster and more reliable digital services, especially in underserved areas. Indosat allocated IDR 2,620.4 billion in capital expenditure (CapEx) during the quarter, with a significant portion directed towards its cellular business. The company also announced a collaboration with Nokia and NVIDIA to deploy artificial intelligence radio access network (AI-RAN) technology, enhancing its 5G Cloud RAN with AI.
The launch of the Digital Hub in February 2025 marked a significant step in Indosat’s commitment to empowering Indonesia. The Digital Hub offers entertainment, e-commerce, health, and lifestyle services to millions of users, with strong engagement across Indosat’s platforms. Indosat is not only focused on digital lifestyle enablement but also on talent development programs like Generasi Terkoneksi (GenSi) and IDCamp to equip young Indonesians with essential skills in AI and digital leadership.
The company aims to become an AI-driven telco and techco by investing in advanced technologies and promoting AI innovation and automation. Through industry collaborations and a focus on technology, Indosat is leading Indonesia’s digital transformation towards a more inclusive and prosperous future.
“Our journey to become an AI-techco has just begun. From investing in networks and talent to driving collaboration across industries, our goal remains the same: to make technology a force for inclusion, innovation, and digital sovereignty,” concluded Sinha.
