Ooredoo Group has signed a five-year contract with Ericsson to implement the Swedish vendor’s revenue management system across the group’s operations in the Middle East, North Africa and Southeast Asia.
Ericsson Revenue Manager, a cloud-ready convergent charging and billing system, provides Ooredoo with a number of advantages as the telco group updates its product portfolio and drives the development of digital innovation across its markets.
Simple configuration reduces dependency on technical departments, makes it easier and faster to launch new services with tailored pricing and packages. This enables Ooredoo companies to offer customers new services and the products they need in minutes, rather than months, the companies said.
The solution will also help Ooredoo more easily create digital services that spans beyond telecoms and integrates with partners from different industries.
“Across our footprint, Ooredoo is aiming for data experience leadership, and placing renewed emphasis on empowering our customers and giving them the services they need when they need them,” said Waleed Al Sayed, deputy CEO at Ooredoo Group.
“Through this agreement with Ericsson, we will enable every Ooredoo operation to deliver fast, customer-oriented offers and launch new data products and services that support our growing portfolio of digital services and enables the growth of the Internet of Things.”
Ooredoo will begin rolling-out the solution for Indosat Ooredoo, its largest operation in Indonesia, over the next month, before deploying across its other operations later this year and 2017.
Upon the completion of the project, Ooredoo is expected to realize significant cost savings from replacing its existing systems and local agreements with a pioneering new group-wide license model.
