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26/04/2024 Changi Airport Group awards OUE tender for lease and development of new hotel at Changi Airport Terminal 2 ( General )
26/04/2024 Korean Air to launch new route to Macau ( General )
26/04/2024 WhatsApp is working on an option to stop notifications when someone reacts to your status updates ( General )
24/04/2024 Puma to launch compostable shoes after a two-year pilot project ( Fashion )
24/04/2024 7-Eleven eyes 100,000 stores globally by 2030 ( General )
24/04/2024 Vietnam tops Southeast Asia in number of Apple suppliers ( Electronics )
24/04/2024 FPT and Nvidia to build $200M AI factory in Vietnam ( Electronics )
23/04/2024 Google Meet now lets users make annotations during presentations ( General )
22/04/2024 WhatsApp testing scheduling feature for easier event management in Communities ( General )
22/04/2024 EU set to approve Apple’s plan to open its NFC technology for rivals ( Electronics )
18/04/2024 Apple CEO Tim Cook says it is considering a manufacturing facility in Indonesia ( Electronics )
18/04/2024 Google Maps to show alternate transit and walking directions along with driving routes ( General )
17/04/2024 Apple releases iOS 17.5 beta 2 giving EU iPhone users more unique capabilities ( E-Tailing )
17/04/2024 WhatsApp rolls out new chat filters to help you locate unread and group conversations ( General )

Retail Asia02/08/2022

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Communication service providers (CSPs) understand the value of elevating customer experience and digital engagements to stand out from competition. This shift to an increased focus on digital customer experiences is essential to CSPs’ transformational journeys. Customer experience is a critical aspect in every service business and a main differentiator in a competitive telecom landscape. Instead […]

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Retail Asia17/02/2022

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The market share of Korean auto brands Hyundai and its subsidiary Kia increased from 18 percent in 2017 to over 30 percent last year. Hyundai continued to lead the market with sales of 70,518 units, though down 13.3 percent from the previous year. Japan’s Toyota followed with 67,339 units, down 4.7 percent, and Kia was […]

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Retail Asia07/02/2022

Digital service provider to help customers mitigate the impact of online risks, StarHub and Chubb Insurance Singapore Limited (Chubb) have introduced CyberCover, a cyber protection policy designed to provide financial support for StarHub mobile and broadband customers affected by cyber-bullying, identity theft, unauthorized transactions, and undelivered or discrepancies in online purchases. With CyberCover, cyber protection, […]

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Retail Asia02/12/2021

Food delivery giant Uber Eats revealed on Tuesday it would wind down its Hong Kong operations by year’s end after seeing slower-than-expected growth. “Uber Eats has unfortunately not grown as expected in Hong Kong,” the company said in response to a Post inquiry. “This decision has been made independent of the global pandemic, and is in line […]

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Retail Asia29/09/2021

The bank said it would invest up to $500 million in digital innovation initiatives to reach its goal of serving more than 7 million customers in Asean. With digital banking now the preferred choice among UOB customers, the bank is «doubling down» on its data-driven model to create hyper-personalized digital experiences for its customers. The […]

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Retail Asia05/07/2021

The next generation of Volvo cars are set to be the company’s safest ever, thanks to cutting-edge software and hardware levels, coupled with continuous and more rapid improvements to safety features with the help of real-time data. Volvo Cars has always taken a data-driven approach to safety, using traffic data from real-life situations to develop […]

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Retail Asia03/06/2021

Mercedes-Benz India today introduced its new retail sales model called ‘Retail of the Future’ (ROTF). With this new model, the company plans to promote a ‘direct to customer’ retail approach to creating a more customer-centric brand. To the effect, under this business model, Mercedes-Benz India will own the entire stock of cars, sell them via […]

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Retail Asia19/05/2021

Netherlands-based supermarket chain Spar saw sales increase 7.4 percent for the year to December 2020, hitting $62.5 billion (€39.8 billion). And growth was highest in its Australian business, which saw strong revenue growth of 16.5 percent off the back of its proximity and neighborhood format, as communities increasingly shopped locally due to the onset of […]

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Retail Asia15/07/2020

Chatbots in customer support can backfire and result in the loss of business, according to a new Brunel Business School study. The research, published in Services Industry Journal, investigates factors that make chatbot interaction a negative experience for customers, which can cause them to abandon a purchase or even a brand altogether, blaming the company rather […]

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Retail Asia22/06/2020

Hong Kong-based apparel retailer Bossini says its database of loyalty program members and online customers was hacked earlier this month. The company says the information accessed without authorization on or around June 3 included customers’ names, addresses, phone numbers, email addresses, gender, age range and month of birth. “The leaked files do not contain any […]

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Retail Asia18/05/2020

Lotte Department Store, one of South Korea’s country’s major department-store chain operators, will introduce a do-not-disturb shopping service it dubs ‘shop-alone’. Aimed at customers who do not wish to be approached by sales clerks and other employees – a bugbear of many consumers used to shopping in many Asian countries – has been inspired by […]

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Retail Asia24/09/2019

Fast-food restaurant giant McDonald’s is underscoring its increasing focus on technology by acquiring AI voice-technology company Apprente. The company says the investment will expand its presence in the Bay Area technology sector and allow the company to integrate new teams with advanced technology skillsets into its business. Apprente is described as an “early-stage leader” in […]

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Retail Asia12/09/2019

Singapore-headquartered online diamond marketplace, Luxiee, has raised a six-figure investment in a private seed-funding round. The team secured financier Kewee Kho, also vice-chairman of Roadbull Logistics and independent director of Courts Asia, as the leading investor. Luxiee, launched in January, bills itself as the world’s first online diamond marketplace that connects consumers directly to established […]

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Retail Asia05/09/2019

MG Motor has come out with an interesting and unique approach for those customers who have already booked the Hector but are waiting to get the delivery. It has started a new reward scheme under which it is giving 1000 points per week to its customers till the time they get their SUV delivered. The points can […]

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Retail Asia20/08/2019

Consumers now want to talk to businesses and find resolutions the way they talk to their friends and family, and this is pushing a big transition towards messaging channels, according to Adam Geneave, chief customer happiness officer for the low-cost Asian airline. The carrier added support for Tencent’s WeChat in China earlier this year and […]

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Retail Asia23/07/2019

Users of shopping apps users are becoming increasingly purchase-happy in what is poised to be mobile commerce’s biggest year so far, according to a recent study by Liftoff. The report by the mobile-app marketing and retargeting platform also uncovers key insights into Asia Pacific (Apac) mobile shopping behaviour, suggesting the rise of “Mobile Window Shopping” in the […]

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Retail Asia10/07/2019

YouTube TV is giving fans a bit of recognition for being loyal to the service for a long time. If you’re not a YouTube TV subscriber or just subscribed recently, you’re not be getting this freebie, but don’t be disappointed, perhaps the promotion will be back at some point in the future. But right now, many […]

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Retail Asia01/07/2019

Farfetch China has opened a flagship store on JD, one of its strategic investors. The move follows Farfetch China’s purchase of Toplife announced in February and gives the global luxury-fashion technology platform access to more than 300 million customers in Mainland China. According to a statement, Farfetch now has a ‘Level 1’ entry point on […]

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Retail Asia25/06/2019

Alibaba Group has launched this year’s 618 Mid-year Shopping Festival from Taobao and Tmall, allowing brands and merchants to tap into China’s less-developed regions with 1.5 million new products and multiple promotions. This year’s festival aims to engage customers in emerging cities, counties and villages across China. To do so, Taobao and Tmall are boosting […]

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Retail Asia24/06/2019

Online luxury marketplace Reebonz has launched a guaranteed buy-back program in Thailand. The service, which applies to leather goods and jewellery, gives customers a guaranteed price that the company will pay to buy back products initially sold on its platform. Customers will be offered currency, called Reebonz Credits, that can be used for future purchases […]

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