humanforce

Retail Asia14/06/2022

Only four percent of workers believe that technology did not play a role in their ability to serve customers today Research by Humanforce, a provider of intelligent workforce management solutions, has shown seventy-four percent of frontline workers in Australia, including retail staff, believe that technology plays a critical role in customer service today. Alarmingly, while […]

Retail Asia24/11/2020

As Australia’s unemployment rate rose to 6.9% in September amidst the ongoing impacts of COVID-19, 42% of older workers said they had recently lost their job or had their hours reduced, a Humanforce survey has revealed. As a result of the challenges faced during COVID-19, older workers are now more open minded to different types […]

Retail Asia24/06/2020

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Research from Humanforce, a Sydney based global provider of workforce management solutions, has found that nearly one-third of Australia’s casual workers – including retail workers – have reported feeling lonely in the workplace, leading to lower employee engagement, and lasting customer experience consequences. More than 60% of casual workers surveyed said loneliness at work stemmed […]

Retail Asia02/03/2020

Humanforce, a Sydney based global provider of workforce management solutions, has revealed that negative media coverage can impact Australian retailers’ ability to attract casual workers. Eighty percent of respondents in Humanforce’s casual worker survey stated that media coverage of a company underpaying staff would influence if they would work with that employer. Humanforce Founder and MD, […]

Retail Asia04/02/2020

The first workforce management solution app to be fully accessibility compliant has been launched, making retail workplaces in Singapore and across the Asia-Pacific region more inclusive for people with disabilities and an ageing population. The new release of Humanforce’s mobile app complies with the Web Content Accessibility Guidelines (WCAG) 2.0 AA rating. This means it […]

Retail Asia24/01/2020

Helping to increase the employment of a more diverse workforce The first workforce management solution app to be fully accessibility compliant has been launched, making retail workplaces in Singapore and across the Asia-Pacific region more inclusive for people with disabilities and an ageing population. The new release of Humanforce’s mobile app complies with the Web […]

Tag: humanforce

Workplace Technology Critical to Positive Customer Service Outcomes, Research Shows

Older workers in Australia have significantly been impacted by COVID-19

1 in 3 Australian casual workers lonely

80% of Casual Workers Say Negative Media Coverage Influences Their Job Choices

New App Makes Retail Workplaces More Accessible for People with a Disability

New App Makes Retail Workplaces More Accessible for People with a Disability