As Australia’s unemployment rate rose to 6.9% in September amidst the ongoing impacts of COVID-19, 42% of older workers said they had recently lost their job or had their hours reduced, a Humanforce survey has revealed.
As a result of the challenges faced during COVID-19, older workers are now more open minded to different types of employment and are looking to explore opportunities within the retail sector, with 41% open to casual employment and 39% open to any type of work.
“We know that COVID-19 is changing the face of work across the world, as unemployment rates continue to rise. Our research shows that one of the flow-on effects could be that older Australians who lose their job because of the pandemic will be transitioning into different types of work, including casual work in the leisure field. This means employers need to look closer at how to support older Australians as casual employees.”
Older Australian workers said the key factors they would look for in casual retail employment would be a stable income (70%), a reliable number of days and hours (65%) and flexibility with days and hours (62%).
“A common misconception about older workers is that they aren’t open to learning new technologies or skills as part of their job,” added Bruce Mackenzie. “Yet the overwhelming majority of older workers we surveyed were supportive of casual jobs where automated technologies were used or where they could retrain or learn new skills.”
Almost three-quarters (73%) of older workers said they are open to using automated technologies and 85% are open to retraining or learning new skills in a new role. Most of them (65%) also said that the best way to support older workers in using technology at work would be through training provided by a manager or colleague.
“Australian retail businesses are going to need casual workers to assist in their recovery from COVID-19. As older Australians become more open to casual work due to the pandemic, this is an opportunity for employers to also become more open minded about employing and supporting them in casual roles.”
Methodology
Humanforce contracted Zoho Survey to survey 500 older worker respondents (workers of ages 45 and over) as part of this research project.
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