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Retail Asia17/08/2022

SmarTone said that it would terminate its 2G services on October 14. This comes after Hong Kong’s Office of the Communications Authority announced the Communications Authority’s decision to grant prior consent to the application by SmarTone to discontinue its 2G services. In a press release, the company said that in response to the massive growth […]

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Retail Asia03/04/2019

At least 211 operators across 87 countries are investing in 5G, according to statistics compiled by consultancy company Hadden Telecoms. Operators investing in 5G are at a variety of stages, ranging from network deployments, to technology testing, demonstrations and pilot trials. To date, 15 operators have commercially launched 5G services, including Telstra and Optus in […]

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Retail Asia28/03/2019

Hong Kong operators HKT, SmarTone and China Mobile Hong Kong have all been granted spectrum in the 26-GHz and 28-GHz frequency bands for 5G use. The three operators, which had each applied to be assigned spectrum across the two bands, have each been offered 400 MHz of spectrum on a provisional basis by telecommunications regulator Ofca. The applicants were […]

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Retail Asia11/10/2018

Hong Kong’s SmarTone has unveiled a new smart hotel and smart home solution, developed as part of the second wave of its Innovation Hub program. The new solution is an end-to-end, IoT-based solution aimed at helping property developers create a personalized and convenient experience for residence and hotel guests. It is designed to integrate existing property management […]

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Retail Asia20/02/2018

Hong Kong’s SmarTone has reported a 17% year-on-year decline in net profit for the last six months of 2017, due largely to intense competition, increased spectrum expenses and lower handset sales. Profit for the six-month period fell to HK$328 million ($41.9 million), with revenue declining 23.5% to HK$4.1 billion. Service revenue fell 6% year-on-year but improved 1% […]

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Retail Asia01/11/2017

Ericsson and Hong Kong mobile network operator SmarTone have begun to trial FDD (Frequency Division Duplex) massive MIMO (Multiple Input, Multiple Output) technology as part of the operator’s network evolution plan towards 5G, said the companies in a press event in Hong Kong Monday. The trial, involving FDD massive MIMO on 1800 MHz, represents the first of its […]

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Retail Asia31/10/2017

An international team of students has won Hong Kong mobile operator SmarTone’s first smart Hackathon with a predictive maintenance solution for utilities. The team of of four university students and programmers from India, Poland, the Philippines and the US developed Prodict during the 24-hour hackathon, which had the theme of smart properties. Prodict analyzes data collected […]

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Retail Asia30/08/2017

Hong Kong mobile operator SmarTone has reported a 16% decline in group net profit for the financial year ending in June to HK$672 million ($858.8 million) as a result of falling revenue amid a challenging competitive environment. Service revenue fell 6% to HK$5.16 billion as handset revenue declined due to increased migration to SIM only […]

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Retail Asia29/08/2017

Hong Kong’s SmarTone has completed a trial of license assisted access (LAA) technology over a live network using equipment from Ericsson. The trial combined 10 MHz of licensed LTE spectrum with three 20MHz carriers of unlicensed 5-GHz spectrum to ahieve download speeds of around 800Mbps. Using a Qualcomm Snapdragon LTE mobile test device and Ericsson […]

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Retail Asia26/02/2017

Hong Kong’s SmarTone is deploying “smart robots” at its psychical retail stores to help enhance the customer experience. The initiative, launched last week on Valentine’s day, involves the leading mobile network operator in Hong Kong deploying the NAO robot at its stores. It marks the first time SmarTone is using actual robots for enhancing the […]

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Retail Asia17/02/2017

Hong Kong’s SmarTone has reported a 2% year-on-year decline in net profit for the six months ending in December to HK$393 million ($50.6 million). Group service revenue fell 4% over the same period to HK$2.67 billion. SmarTone blamed the decline in part on on customers continuing to migrate to SIM only plans. This led to […]

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Retail Asia14/02/2017

SmarTone plans to soon launch its innovative anti-cyberattack software, ST Protect, to enterprises in Hong Kong in anticipation of growing security threats targeted at smartphones. “One of the interesting trends last year is that we started to see ransomware going through mobile,” said Zuk Avraham, founder and chairman of Zimperium, which specializes in providing mobile […]

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Retail Asia20/01/2017

Hong Kong mobile carrier SmarTone has joined force with Ericsson to conduct the city’s first demonstration of 5G technologies using millimeter wave spectrum. The pair also committed to launch a mobile technology innovation lab later this year, paving the way for the 5G deployment in Hong Kong. During the demo, which took place Wednesday at […]

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Retail Asia15/01/2017

Hong Kong’s SmarTone has teamed up with Cisco Jasper, Cisco’s IoT division, to launch IoT services in the market. The companies will offer Hong Kong businesses the opportunity to leverage SmarTone’s mobile network and Cisco Jasper’s Control Center managed connectivity platform for their IoT-based services. Announcing the deal, Cisco Jasper managing director for China and […]

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Retail Asia10/11/2016

Hong Kong’s SmarTone has contracted Ericsson as its sole supplier for core and RAN equipment over the next five years, as part of a partnership aimed at paving the way for 5G deployment. The companies plan to conduct early trials and pilot deployments of key pre-5G technologies from this quarter. Ericsson will help SmarTone upgrade […]

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Retail Asia24/10/2016

Hong Kong mobile operator SmarTone is extending its 4G coverage to two new MTR rail network extensions. The operator announced it has provided full turnkey multi-operator integrated radio systems to the new Kwun Tong Line Extension, covering the Whampoa and Ho Man Tin stations, under contract from MTR Corporation (MTRC). By the end of the […]

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Retail Asia30/08/2016

Hong Kong’s SmarTone has reported a 15% slump in net profit for the financial year ending in June, as the company felt the brunt of the ongoing maturation of the smartphone market. Net profit declined to HK$797 million ($102.7 million), as handset earnings crashed 77% back to historical levels due to the impact of this […]

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Retail Asia04/08/2016

Hong Kong’s SmarTone has introduced Wi-Fi calling for multiple devices using equipment provided by Ericsson. The new Wi-Fi calling service allows customers to pair up to five personal devices that lack SIM cards – including tablets, computers and smart watches – to enable operator voice calls via Wi-Fi connections. Devices can be located across different […]

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Retail Asia22/06/2016

Hong Kong’s SmarTone has unveiled a new brand campaign which includes introducing the ability for customers to change mobile plans during an initial trial period. SmarTone’s new Flexi-switch service will allow customers to trial their mobile plan for a three month period, and change their plans in line with their data usage needs once during […]

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Retail Asia08/06/2016

Hong Kong operator SmarTone has launched ST Protect, an anti-cyberattack software with on-device AI and a Machine Learning behavioral engine designed to protect smartphones from known and even unknown threats. Cyberattacks have rocketed in recent years. In Hong Kong, there was an 86% increase in the number of security issues related to mobile devices in […]

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