June 4, 2026

SmarTone launches multi-device Wi-Fi calling

smartone
Reading Time: < 1 minute

Hong Kong’s SmarTone has introduced Wi-Fi calling for multiple devices using equipment provided by Ericsson.

The new Wi-Fi calling service allows customers to pair up to five personal devices that lack SIM cards – including tablets, computers and smart watches – to enable operator voice calls via Wi-Fi connections.

Devices can be located across different Wi-Fi access points, and calls can be seamlessly transferred to a user’s smartphones. The service also supports multiple simultaneous calls using the same number.

Ericsson has adapted its existing Wi-Fi calling offering to support multi-device functionality. The company is offering an end-to-end platform comprising the evolved packet core, IMS, user data management and OSS/BSS.

“SmarTone has always focused on delivering outstanding experience to our customers. With the trend of more and more customers using multiple devices nowadays, we offer Wi-Fi calling for multi-device service to our customers,” SmarTone CTO Stephen Chau said.

“We believe the new capability to extend our voice service to devices without a SIM-card is adding genuine convenience to our customers.”

A recent Ericsson ConsumerLab survey of basic Wi-Fi calling users in the US showed that four in five are very satisfied with the service. Around one in three international smartphone users are aware of the technology, Ericsson said, and of these seven in 10 find the prospect appealing.

Share it:
NAORA V4 970x250

Must reads:

Behind the Buzz
Retail News Asia — Your Daily Fix of What’s Happening in Asian Retail

We’re here to keep you in the loop—every single day. Whether you’re running a small local shop, scaling an online biz, or part of a global brand making moves in Asia, we’ve got something for you.

With 50+ fresh stories a week and 13.6 million readers, Retail News Asia isn’t just another news site—it’s the go-to source for all things retail across the region.
Retail Kitchen
We respect your inbox as much as we value your time. That’s why we only send carefully curated weekly updates, packed with the most relevant news, trends, and insights from the retail industry across Asia and beyond.
Copyright © 2014 -2026 |
Redwind BV