A new cloud-native enterprise-class Warehouse Management Solution (WMS) has been succesfully launched in Asia. The all new Manhattan Active® WMS is the world’s first versionless WMS that never needs upgrading.
The new Manhattan Active WM provides an almost limitless ability to automatically scale up to meet fluctuations in demand, delivering new levels of speed and unifiying every aspect of retail distribution.
Adapt to meet demand
Across Asia, online order levels grew to record highs following COVID-19 stay at home government directives and many retailers were simply unable to keep up with demand and struggled to find the right inventory to fulfil new orders. The common cause for these issues is that the retailers’ own WMSs were telling them that they had stock to sell, but because of the massive volumes going through their distribution centre (DC), often by the time that orders were ready to pick-and-ship, the inventory was no longer available. This false record of inventory arises when an older WMS is in place that does not update inventory levels in real-time.
Retailers in Asia need to upgrade to a versionless WMS that models demand and instantaneously updates inventory details to ensure an accurate picture of stock on hand for sale and shipment every time.
“With today’s fast changing market, we needed a warehouse management solution with more frequent and easier access to updates and new features. We also needed a solution that could help us better respond to unexpected peaks in demand, like we’ve been experiencing recently. Frankly, we wanted to ensure our IT investments are focused on delivering innovation to our customers and our team members,” said Miles Tedder, chief operating officer of Pet Supplies Plus.
Never need to upgrade
“Manhattan Active Warehouse Management will give us a distribution solution that adapts as quickly as our customers’ needs, with frequent and easy access to the latest technologies and new features,” said Miles. “This solution takes care of all of the system and software maintenance, allowing us to focus all our energies on serving our customers.”
Manhattan Active WM includes completely redesigned user experiences, allowing management team members to quickly visualise, diagnose and take action anywhere in the retail supply chain.
“We’re delivering a WMS that is always current and never needs to be upgraded, yet is still fully extensible. We’re delivering all new modern mobile experiences for every user who logs in. And, we’re delivering an architecture that expands automatically as volumes ramp up, and that embeds machine learning right into the core of the application,” said Brian Kinsella, Manhattan’s senior vice president of Product Management.
Unify your supply chain
With Manhattan Active WM, all functions, including labour management and slotting optimisation, have been streamlined and re-engineered to create a single, unified distribution application. Manhattan Active Warehouse Management uses machine learning to orchestrate DC automation and the human workforce. The solution’s embedded warehouse execution system (WES) also coordinates the work between any combination of automation, robotics and labour.
“The new Cloud architecture, new user interface, and significant advancements in optimisation and employee engagement are wonderful. Any one of these improvements would have been impressive. Incorporating all of these enhancements in the new release is astonishing for a product of this scope,” said Steve Banker, vice president of Supply Chain Management for ARC Advisory Group.
