Gokongwei-led budget carrier Cebu Pacific upgraded its systems to implement the 20% discount on domestic flight tickets for senior citizens and persons with disabilities (PWDs), even for bookings made online.
The discount comes on top of the exemption from 12% value-added tax (VAT) provided by the government.
Senior citizens and PWDs who book Cebu Pacific domestic flights, whether via ticket offices, online through the airline’s website, or through the mobile app, will now see the discounts reflected in the base fare.
“Through this system upgrade, we hope to be able to better serve the traveling public and make it easier for our senior citizens and PWDs to avail of the discounts,” said Cebu Pacific vice president for corporate affairs JR Mantaring in a statement on Friday, September 22.
“We also recognize the efforts of the House committee on transportation, the Department of Transportation, and the Civil Aeronautics Board in drafting these guidelines that would govern the granting of discounts for senior citizens and PWDs on online transactions as these have been seen growing exponentially over the past years,” he added.
The 20% discount offered to seniors and PWDs is for airfare only and does not include other services such as food, baggage allowance, and seat selection.
Steps to follow
In order for eligible passengers to obtain the discounts through online booking, Cebu Pacific said they need to input their details, including their birthdate or the number stated on their identification cards (senior citizen’s ID or PWD ID).
The total discounted amount can then be found both in the “booking summary” portion of the website, as well as the “fare breakdown” or “payment details” portion of the itinerary receipt.
Upon check-in, passengers who obtained the discount are required to present their senior citizen’s ID or PWD ID.
Passengers who do not have those IDs may also present other valid government-issued IDs that show their nationality and birthdate, such as their passport, driver’s license, voter’s ID, SSS/GSIS ID, PRC card, or postal ID.