DHL Express, the world leader in logistics and express delivery, has been recognised as the sixth best place to work globally in a 2018 employer ranking from Great Place to Work and FORTUNE. Every year, Great Place to Work®, a global people analytics and consulting firm, assesses the work experience of employees through their certification program. In 2018, more than 7,000 organisations participated in the survey process, representing the voices of 12 million employees worldwide. From that pool of companies, the 25 World’s Best Workplaces have been selected. The assessment criteria are built around the core criterion of Trust, analysing the relationship of employees with management, other employees and to their jobs.
“At DHL Express, we build our business strategy around our motivated people”, says Ken Allen, CEO, DHL Express. “We believe that employee motivation directly results in customer satisfaction and loyalty which brings business success. Our more than 100,000 employees are the biggest asset we have. This is why it is amazing to see that our investment in our people shows a sustainable impact.”
“Our HR strategy is looking holistically across the entire employee journey”, says Regine Buettner, Executive Vice President HR, Global & Europe, DHL Express. “While establishing a customer-first mindset across the organisation, we make sure that we meet the needs of our employees so they have their best day at work every day. ‘Respect & Results’ is the principle guiding our actions and decisions, it reflects that while we create a trustful work environment, we sustain a high-performance mentality. A culture of engagement and recognition happens by design, not by default. While HR has a strategic, enabling and consulting role, it requires our leaders to actively shape the culture and our employees to live it on a daily business.”
“Congratulations to the World’s Best workplaces. It is a big challenge to build a high-trust culture that is great for employees in many countries across the globe. These organisations have bold leaders who have risen to the challenge – they are the vanguard showing millions of organisations worldwide that is possible and desirable to create a great place to work for all,” says Great Place to Work’s CEO, Michael Bush.
In Asia Pacific, DHL Express was also ranked second on the list of Asia’s Best Multinational Workplaces 2018, by Great Place to Work®. This accolade was presented in recognition of the company’s commitment to providing strong, caring and innovative culture.
The Great Place to Work® ranking of the 25 World’s Best Workplaces can be found here. The ranking of Asia’s Best Multinational Workplaces 2018 can be found here.