Ferns N Petals is India’s gifting brand that is taking mighty strides forward. After 28 years and marking a presence in 10+ countries, this renowned gifting brand is now operational in Malaysia too.
From a single store in 1994 in Delhi (India), Ferns N Petals has now tapped into a global pool of customers because of its variety of gifting solutions. The customer can order flower bouquets to the budget-friendly gift items such as personalised cushions and indoor plants. All in all, it is a multi-category gifting brand attracting millions of customers.
Other than India and Malaysia, the company is fully operational both online and offline in the UAE, Qatar, Singapore, Saudi Arabia, Philippines, etc. It is also providing its customers with multiple delivery options to provide a hassle-free experience. Moreover, their customer reviews say a lot about their impeccable services.
“Doesn’t matter whether you are in Kuala Lumpur, Johor Bahru, Putrajaya or Shah Alam, you can easily get the gift of your choice delivered to any part of the country, or even internationally” says a spokesperson of the company.
Though there are many biggies in the field, Ferns N Petals has been able to maintain its position by anticipating the needs of its customers in the beginning stage. When COVID hit and almost all businesses took a backseat, the company came up with the concept of ‘Experiential Gifting’ with its virtual gifts. People were able to send their wishes while maintaining social distancing.
With each passing day, the company is adding new categories and gift options such as premium gifts, balloon decoration services and seasonal/occasional gift hampers.