July 19, 2026

Indosat Launches Innovative AI Tool to Combat Digital Fraud and Protect Consumers from Scams

indosat
Reading Time: 2 minutes

In a strategic move to combat the rising tide of digital fraud, Indosat Ooredoo Hutchison (Indosat) has unveiled a state-of-the-art artificial intelligence (AI)-powered Anti-Spam and Anti-Scam solution. This initiative, launched in collaboration with Indonesia’s Ministry of Communications and Digital Affairs (Komdigi), aims to safeguard Indonesians against the alarming surge in scam attempts that plague their digital lives.

Scam Alerts Ringing Loudly

The recent findings from the Asia Scam Report 2024, published by the Global Anti-Scam Alliance (GASA), paint a worrying picture: a staggering 65% of Indonesians are targeted by scam messages weekly, with tactics ranging from phishing texts to fraudulent job offers and investment schemes. It’s a digital wild west out there, and Indosat is taking a stand.

Empowering Consumers with Cutting-Edge Technology

Vikram Sinha, President Director and CEO of Indosat Ooredoo Hutchison, emphasized the necessity of digital security for every Indonesian citizen. “At Indosat, we believe digital protection is a fundamental right,” he stated. “Our partnership with Tanla to deploy the AI-powered Anti-Spam and Anti-Scam solution illustrates how technology can enhance daily life. By leveraging our sovereign AI factory equipped with advanced NVIDIA Blackwell GPUs, we are not just combatting spam and scams; we are fortifying Indonesia’s digital resilience and public trust.”

The new system is built on Indosat’s advanced AIvolusi5G framework, designed to identify suspicious numbers and filter harmful activities in real-time. This robust solution operates on-network, making it accessible to all users regardless of their device specifications or connection quality. It’s a bold step towards digital equality and safety.

A Collaborative Approach to Digital Safety

Indosat’s initiative highlights a spirit of cooperation, termed “gotong royong,” a core principle of Indonesian culture that signifies collective effort. By partnering with industry leaders such as Tanla, Mastercard, GASA, and the GSMA, Indosat aspires to create a regional standard for telco-led digital security. Such alliances indicate a growing recognition of shared responsibility among public and private sectors to ensure a safer digital landscape.

Government Support Paves the Way for Innovation

Echoing this commitment, Nezar Patria, Vice Minister of Communication and Digital Affairs, expressed the government’s endorsement of this collaborative effort to foster a secure digital environment. “AI should bring technology closer and open more opportunities,” he remarked, expressing Indonesia’s ambition to not only consume technology but also to actively shape its deployment to meet societal needs.

Indosat’s Vision for an AI-Driven Future

Indosat sees this innovation as pivotal in its evolution into an AI tech company, dedicated to providing secure, modern, and inclusive solutions. As part of its ‘AI for All’ campaign, the company aims to ensure that everyone can access and benefit from these technological advancements, underscoring its commitment to empower the people of Indonesia.

Questions & Answers

What is the main purpose of Indosat’s new AI-powered solution?
The new AI-powered Anti-Spam and Anti-Scam solution aims to protect Indonesians from the rising threat of digital fraud, addressing the alarming frequency of scam attempts reported in recent studies.

How does Indosat ensure that its solution is accessible to all users?
The system is designed to function on network capabilities, eliminating the need for high-end devices or premium connections, allowing users from all backgrounds to benefit.

What cultural principle guides this collaboration between Indosat and the government?
The principle of “gotong royong,” which emphasizes collective cooperation, underpins this partnership, highlighting the importance of joint efforts from public and private sectors to ensure digital safety.

Share it:
NAORA V4 970x250

Must reads:

Behind the Buzz
Retail News Asia — Your Daily Fix of What’s Happening in Asian Retail

We’re here to keep you in the loop—every single day. Whether you’re running a small local shop, scaling an online biz, or part of a global brand making moves in Asia, we’ve got something for you.

With 50+ fresh stories a week and 13.6 million readers, Retail News Asia isn’t just another news site—it’s the go-to source for all things retail across the region.
Retail Kitchen
We respect your inbox as much as we value your time. That’s why we only send carefully curated weekly updates, packed with the most relevant news, trends, and insights from the retail industry across Asia and beyond.
Copyright © 2014 -2026 |
Redwind BV