Digital Nasional Berhad (DNB), the prime 5G network wholesale provider in Malaysia, has accomplished a global first by achieving Level 4 autonomy for service assurance.
The validation awarded by the TM Forum through its Autonomous Network Level Assessment Validation (ANLAV) program establishes that DNB’s 5G network can function with little to no human intervention. This achievement propels Malaysia to a leading position in the world in terms of network automation and 5G technology.
DNB’s 5G network’s autonomous functioning is driven by Ericsson’s Intent-based Operations (IBO) system. This innovative system deploys artificial intelligence to predict, identify, and resolve potential issues without manual intervention. In doing so, it ensures continual service quality and dependability through self-monitoring and instant decision-making.
Ken Tan, DNB’s Chief Technology Officer, stated that the concept of an autonomous network has been a core design principle of DNB’s 5G rollout from its inception. “Building a highly efficient network that provides world-class 5G connectivity at one of the lowest costs globally became possible due to the integration of automation and AI capabilities as the technology evolved,” Tan explained. “The Level 4 validation from TM Forum confirms that we have been on the right trajectory and substantiates our roadmap for fostering innovation and digital transformation on a large scale.”
Bradley Mead, Head of Ericsson Network Managed Services, further emphasized the significance of this validation. “It highlights that Ericsson and DNB are setting new benchmarks in 5G automation, guaranteeing flexibility and excellence in network management and operations,” Mead said. “This achievement enhances Malaysia’s network operators’ ability to present their customers with novel and valuable differentiated connectivity services, all based on the latest developments in autonomous networks.”
David Hägerbro, the Head of Ericsson for Malaysia, Sri Lanka, and Bangladesh, echoed these sentiments. “The Level 4 Autonomy validation from TM Forum positions DNB as a global frontrunner in AI, automation, and assurance, marking a substantial stride in Malaysia’s digitalization journey. We take immense pride in partnering with DNB to make Malaysia a leading digital nation,” Hägerbro declared.
What does Level 4 autonomy for service assurance mean?
It means that DNB’s 5G network can operate with minimal human intervention, thanks to automation and AI capabilities.
What is the role of Ericsson’s Intent-based Operations (IBO) system in DNB’s network?
Ericsson’s IBO system uses artificial intelligence to predict, detect, and resolve potential issues automatically. This enables self-monitoring and real-time decision-making to maintain service quality and reliability.
How does this achievement benefit Malaysia’s network operators and customers?
Achieving Level 4 autonomy boosts the ability of Malaysia’s network operators to offer their customers new and valuable differentiated connectivity services based on the latest advancements in autonomous networks.
