NEC Asia Pacific today announced the launch of the Smart Communications System SL2100 for small- and mid-sized businesses in the Asian market.
With wide-ranging, enterprise-grade voice over IP (VoIP), mobility and Unified Communications and Collaboration (UC&C) features, the SL2100 also offers industry specific features for retail, healthcare, food service and entertainment, as well as hospitality features for small hotels and motels.
“The way the business world communicates is rapidly changing, especially in consumer-facing industries, where excellent customer experience is a must,” said Shigeru Matsuura, General Manager, Global Platform Division, NEC Corporation. “NEC’s SL2100 offers a new design for Hardware and Endpoints. Combined with the value-added features, such as Smartphone Integration and web-based Video Conferencing & Collaboration, the SL2100 is an ideal fit for service oriented small- and mid-sized businesses.”
SL2100’s key features include:
- Built-in VoIP technologies (Standard 8ch. Expandable to 128 ch)
- Web-based UC Client
- Web-based Video Conferencing & Collaboration
- Voice Response System/Voicemail
- Outbound & Inbound audio conference
- Geographical Multi-site operation over IP Network
- ACD (Automatic Call Distribution) for small Contact Center
- Hotel Features with PMS API
The SL2100 also offers an array of add-on Smart Mobility options, such as Remote/Home Office Support, Smartphone SIP App and Mobile Extension.
The SL2100 will be released to Asian countries sequentially starting from July 2017.