PostFinance has announced plans to implement job cuts by the end of November 2025, unveiling a consultation procedure aimed at increasing operational efficiency amidst ongoing restructuring efforts.
The Swiss financial services provider revealed on Thursday that it intends to eliminate 141 positions, primarily impacting administrative staff in Bern. Furthermore, up to 73 adjustments to contracts are anticipated. This reduction represents about 3.6 percent of its total workforce, which numbers approximately 3,900 employees as of the end of 2024.
In light of the restructuring, PostFinance is initiating a consultation process, allowing affected employees to propose measures to minimize, limit, or prevent layoffs altogether. A final decision from the management board is anticipated in July, leaving a glimmer of hope for those facing uncertainty.
The job cuts stem from changes within PostFinance’s organizational framework, aligning with its Strategy 2025–2028. The goal is to foster moderate growth, enhance market positioning, and improve overall performance. This strategy includes generating additional revenue streams, augmenting non-interest income, and boosting sales. The restructuring aims to optimize resources and foster synergies in crucial areas.
CEO Beat Röthlisberger acknowledged the distress this announcement may cause, stating, “We are aware that this announcement will be burdensome for many of our employees and may cause uncertainty and concern. We will support them closely during this period.”
On a brighter note, the Federal Office of Communications (BAKOM) reported in its annual review that Swiss Post has exceeded the statutory minimum levels for basic service provision. Impressively, over 90 percent of the population can access cash payment services within a 20-minute journey by foot or public transport.
Additionally, PostFinance enjoyed good customer ratings; private clients scored the company at 81 out of 100, matching last year’s results, while business clients reported slightly increased satisfaction with a score of 77.
What is the reason behind PostFinance’s job cuts? The job cuts are part of a restructuring strategy aimed at increasing efficiency and adapting to changes within the organizational model.
How many jobs will be affected? A total of 141 jobs are set to be eliminated, mainly within administrative roles in Bern, alongside potential adjustments to 73 contracts.
What did recent reports say about customer satisfaction? According to the Federal Office of Communications, private customers rated PostFinance at 81 out of 100, while business customers scored it 77, indicating stable satisfaction levels.
