This upgraded 5G service, now called Singtel 5G+, will provide stronger signals (up to 40%) in indoor high-rise buildings, underground spaces, and remote areas in Singapore.
The use of this low-frequency spectrum allows for wider coverage with fewer towers, ensuring a more reliable network for businesses needing constant connectivity and consumers wanting to make video calls or stream content in these locations. This development comes after the Info-communications Media Development Authority (IMDA) granted Singtel the rights to use the 700 MHz spectrum. Approximately 1.5 million subscribers, including Singtel’s mobile enterprise, postpaid, prepaid, and GOMO 5G customers, are expected to benefit from this expanded coverage at no extra cost.
Mr. Ng Tian Chong, Chief Executive Officer of Singtel Singapore, stated that with the increasing digital lifestyles of consumers and the demand for innovative solutions by businesses, Singtel invested early in achieving 5G coverage to support Singapore’s Smart Nation goals. Singtel aims to set a new standard in 5G connectivity with 5G+, providing enhanced digital experiences for customers and enabling more opportunities for advancement.
The use of the 700 MHz band allows signals to travel longer distances, extending coverage to areas like Tuas, Kranji, Sungei Kadut, Changi East, and Jurong Island, including locations with spatial constraints like military camps, factories, and warehouses. This wider coverage will provide consumers in these areas with seamless mobile experiences, while also boosting enterprise productivity in sectors like healthcare, public safety, and port operations. The 700 MHz band also improves signal transfer in dense urban environments like Singapore, ensuring uninterrupted calls and data services in places like basement carparks, HDB estates, and high-rise commercial developments.
This enhancement will benefit sectors like security and manufacturing, which rely on smooth transmission of high-definition (HD) video footage for real-time threat detection and operational efficiency. Singtel’s early investments in 5G technology have allowed them to unlock new features and capabilities, positioning Singapore as a global testbed for innovation.
Since achieving nationwide 5G coverage in 2022, Singtel has deployed 5G capabilities like network slicing for enterprise applications and at high-traffic events such as concerts and parades. The deployment of the 700 MHz spectrum is part of Singtel’s ongoing efforts to support individuals and future-proof businesses.
