Canada’s Ssense has developed a Chinese language version of its online store as it seeks to boost sales in greater China.
Described as a “personalised shopping experience” the site is in simplified Chinese and includes product descriptions and customer care services directly targeting customers in China.
Mandarin-speaking customer care representatives will be available at certain times of the day to assist shoppers, and taxes or duties applicable to Chinese customers will be included on the price list.
Chinese is the fourth language to be used on the Ssense platform.