The service launched by Thanh Cong Taxi on June 13 is the first of its kind in Vietnam, allowing people to hail a cab from the company without having to download and use a taxi-hailing app.
Nguyen Khuong Duy, representative of Thanh Cong Taxi, said that Thanh Cong Taxi is a pioneer in Vietnam using the latest Chatbot technology of Facebook to develop the service.
Thanh Cong company takes advantage of the Facebook Messenger application installed in mobile phones of some 40 million Vietnamese people to offer services to customers in the traditional to luxury segments.
Besides requesting a ride, people can easily leave their comments by chatting via the messenger, Duy said.
