U Mobile, Malaysia’s cutting-edge 5G network provider, has unveiled the ULTRA5G experience in partnership with EDOTCO, the country’s leading digital infrastructure partner. This launch took place at the prestigious Mandarin Oriental, Kuala Lumpur (MO) and signifies a pivotal move towards delivering extensive and reliable 5G connectivity across Malaysia.
This landmark achievement positions the Mandarin Oriental as the first hotel in Malaysia to offer complete 5G coverage on every floor. Guests who choose U Mobile’s connectivity plans can access a superior ULTRA5G experience, enjoying seamless high-speed internet in various locations within the hotel, including ballrooms, meeting rooms, event spaces, and common areas. These advancements are supported by innovative in-building coverage (IBC) solutions meticulously installed throughout the property.
The ULTRA5G initiative enables sophisticated applications such as 4K livestreaming for conferences and immersive virtual meetings. With attributes like low latency, high capacity, and network slicing capabilities, the technology is set to redefine how business events are conducted.
Woon Ooi Yuen, Chief Technology Officer of U Mobile, expressed enthusiasm about the initiative: “U Mobile is thrilled to offer our ULTRA5G experience at the Mandarin Oriental, supported by EDOTCO’s 5G in-building coverage infrastructure, ensuring uninterrupted 5G connectivity on every floor. This initiative will enable smart hotel applications, enhance efficiency, safety, and guest experiences, while also facilitating 4K conference livestreaming and immersive virtual meetings that will elevate the hotel and the MICE sector.”
Yuen further emphasized that this is merely the onset of their 5G journey in collaboration with EDOTCO, as plans are in place to extend the ULTRA5G experience to more key locations such as airports, hospitals, and convention centers. This expansion aims to solidify U Mobile’s commitment to providing the widest and deepest 5G coverage in the country.
EDOTCO’s Director of Malaysia Business, Gayan Koralage, underlined the significance of their partnership: “We are proud to be U Mobile’s first partner in implementing 5G in-building coverage. EDOTCO’s neutral-host model allows for quicker deployment, reduces redundant assets, and enhances digital experiences. By providing this platform, we ensure that building owners, operators, and technology providers connect seamlessly, improving digital experiences for Malaysians while contributing to the nation’s economic growth.”
KLCC Property Holdings Berhad (KLCCP), which oversees a portfolio of iconic properties in the Kuala Lumpur City Centre, has welcomed the connectivity enhancements at the Mandarin Oriental. Datuk Sr. Mohd Salem Kailany, Chief Executive Officer of KLCCP, noted, “The introduction of 5G at the Mandarin Oriental is a significant step in enhancing the guest experience and solidifying Kuala Lumpur City Centre’s status as a premier destination for hospitality, MICE, and tourism. This partnership between U Mobile and EDOTCO not only benefits our tenants and guests but also plays a vital role in Malaysia’s digital transformation, starting in the heart of the capital.”
The launch of the ULTRA5G experience at MO follows U Mobile’s announcement at the Mobile World Congress in Barcelona earlier this year, where they recognized EDOTCO as one of their preferred IBC partners. The two companies will continue to join forces in expanding the ULTRA5G experience while exploring new opportunities for consumers, businesses, and industries, aiming for an ambitious 80% coverage of populated areas by the latter half of 2026.
What is the significance of the ULTRA5G experience at the Mandarin Oriental?
The ULTRA5G experience makes the Mandarin Oriental the first hotel in Malaysia to feature complete 5G coverage on every floor, enhancing connectivity for guests across various spaces within the hotel.
How does ULTRA5G impact business events held at the hotel?
The ULTRA5G technology supports advanced applications like 4K livestreaming for conferences and immersive virtual meetings, promoting seamless communication and interaction during events.
What future plans does U Mobile have for expanding 5G coverage?
U Mobile aims to collaborate further with EDOTCO to extend the ULTRA5G experience to key locations such as airports and hospitals, with a goal of achieving 80% coverage of populated areas by mid-2026.
