Federal Express Corporation, a world-leading express transportation company, is enhancing its support for businesses throughout the Asia Pacific. This move is in response to adapt to shifting market priorities, alterations in tariffs, and changes in customs regulations.
In response to recent modifications to the U.S. de minimis exemption rules, FedEx arranged a series of webinars across nine markets in the Asia Pacific. These sessions attracted over 3,800 customers ranging from small- and medium-sized enterprises to multinational corporations. The webinars offered valuable insights on maintaining operational efficiencies, customs clearance, avoiding unexpected costs, and enhancing shipping automation. This has equipped businesses with the necessary tools and guidance to navigate the intricate trade environment of today.
Feedback received after the webinars underlined two significant trends in cross-border trade priorities: Delivered Duty Paid disbursement fees and shipment duties and taxes.
Whilst one-fourth of the APAC businesses surveyed still regard the United States as their primary market, over 40% are planning to redirect their attention to Intra-Asia (22%) and Europe (21%) over the coming year.
Cost control and duty visibility are key concerns, with 25% of APAC businesses emphasising the need for clear pre-regulatory volatility. The difficulty of keeping pace with ever-changing rules has been cited by 27% of businesses as a significant barrier to trade.
Salil Chari, Senior Vice President of Marketing and Customer Experience for the Asia Pacific at FedEx, stated, “We are working closely with our customers to ensure they maintain efficient access to vital markets. We are leveraging our deep regulatory expertise, innovative digital tools, and the strength of our global network to help Asia Pacific businesses improve cost and duty transparency, reduce clearance friction, and unlock new growth opportunities across the region and Europe with confidence.”
In response to businesses’ increasing demand for greater trade guidance and digital solutions to support supply chain diversification and cross-border trade expansion, FedEx plans to expand its comprehensive suite of offerings.
FedEx is one of the leading entry-filers in the U.S. and provides 24/7 support to ensure smooth shipment movement across more than 220 countries and territories. For U.S.-bound trade requiring particular attention, FedEx’s U.S. Tariff Hub offers updated guidance on tariffs, required documentation and customs policies.
Furthermore, 27% of APAC businesses are seeking automated tools to expedite customs clearance. To this end, FedEx continues to invest in digital trade solutions, such as the industry-leading AI-enabled Harmonized Tariff Schedule code-lookup feature and a Customs AI chatbot.
FedEx is also working to strengthen connectivity across critical intra-Asia and Asia-Europe trade corridors to support Asia Pacific businesses looking to diversify beyond the U.S.
What initiatives has FedEx introduced to support businesses in the Asia Pacific?
FedEx has arranged a series of webinars providing insights on maintaining operational efficiencies, customs clearance, and cost management. They are also expanding their suite of offerings to include automated tools for customs clearance and strengthening connectivity across critical trade corridors.
What are the top concerns of APAC businesses according to the feedback received by FedEx?
The top concerns are cost control, duty visibility, and the difficulty of keeping pace with changing trade regulations.
What digital solutions has FedEx introduced to support customs clearance?
FedEx has introduced an AI-enabled Harmonized Tariff Schedule code-lookup feature and a Customs AI chatbot to help expedite the customs clearance process.
