Citi has promoted its private banking head of operations and technology in Asia Pacific to an even larger role covering the same area for the broader group.
Stacey N. Lacy has been named as APAC head of operations and technology for Citi, effective immediately, according to a statement from the bank. In her new Singapore-based role, Lacy reports to Mike Whitaker, Citi’s global head of enterprise infrastructure, operations, and technology as well as Peter Babej, APAC chief executive.
Her responsibilities include «delivery of client-focused initiatives, operations, and technology and shared services deployment» for the bank across the institutional clients’ group and global consumer banking businesses in the region.
Citi’s shared service centers in the region are located in India, Singapore, Malaysia, and China.
Lacy joined Citi in Hong Kong as a global consumer bank management associate over 23 years ago in 1996 and has since then has taken on various ops and tech roles within the bank. She was previously Citi’s ASEAN head of ops and tech for four years and China head of ops and tech and shared services for another four years.
In her most recent role as Citi Private Bank’s head of ops and tech, she as credited with «expanding the business’ transaction capabilities, driving digital adoption by clients and revamping key operations processes and products».
Banking accomplishments aside, the statement also highlighted Lacy’s role as a «champion» for diversity and inclusion initiatives such as active mentorship and development of global female talent internally.