American automaker Ford is initiating a recall of more than 21,100 vehicles in Vietnam due to issues with infotainment screens that unexpectedly crash while displaying images from the rearview camera.
This particular glitch has been identified in certain models of the Ranger, Ranger Raptor, and Everest, where the screen intermittently freezes and restarts during reverse operation, heightening the risk of accidents, according to Ford Vietnam. Notably, this issue affects both domestically assembled vehicles and those imported into the market.
The recall encompasses 11,002 Ranger vehicles manufactured between August 2022 and April 2024, alongside 7,947 Everests produced between December 2021 and April 2024 and 2,179 Raptors made between April 2022 and May 2024. Interestingly, the latter two models were built at Ford’s facility in Thailand before being shipped to Vietnam.
Ford has assured customers that authorized dealerships will conduct the necessary repairs at no cost. This proactive approach is aimed at restoring consumer confidence, although it’s worth noting that this isn’t Ford’s first major recall related to display failures in Vietnam. Just a few months earlier, in May, the company recalled nearly 1,000 Explorer SUVs due to problems with their rearview and 360-degree camera displays. Those vehicles were produced in the U.S. between January 2019 and July 2023 and had also been imported into Vietnam.
As Ford navigates these technical hiccups, drivers are reminded of the importance of vehicle safety and the potential pitfalls of modern technology—proof that sometimes, screens aren’t so smart after all.
What models are affected by the Ford recall in Vietnam?
The recall involves the Ranger, Ranger Raptor, and Everest models, totaling over 21,100 vehicles.
What specific issue are these vehicles experiencing?
They suffer from infotainment screen malfunctions, freezing and restarting while reversing, increasing the risk of collisions.
Will the repairs for the recall be free of charge?
Yes, Ford has stated that all necessary repairs will be conducted free of charge by authorized dealerships.
