July 1, 2026

Fortnum & Mason Bids Adieu to Hong Kong Physical Store: Online and Airport Presence to Persist

Fortnum & Mason
Reading Time: 2 minutes

British high-end grocery retailer Fortnum & Mason has announced the closure of its primary store and accompanying restaurant located at K11 Musea. The closure, scheduled for January 25, concludes the company’s independent operations in the city, following a six-year presence.

The announcement, which was made through the company’s official social media channels, was met with a range of responses from devoted shoppers.

In its official statement, Fortnum & Mason expressed deep gratitude to its customers for their unwavering support throughout the years. The company confirmed that the decision to close its K11 Musea store and restaurant was a strategic move, rather than a final farewell.

The company further reassured customers that their iconic products would remain accessible in the city. Patrons can still purchase Fortnum & Mason’s offerings through Lane Crawford, via the Hong Kong International Airport outlet, and on their online store.

With origins tracing back to 1707, Fortnum & Mason has long been celebrated for its premium food products, signature teas, and regal gift hampers. The brand has remained a cornerstone of British culinary and cultural traditions for over three centuries.

The expansive 7,000 square feet K11 Musea store was Fortnum & Mason’s first foray into standalone stores beyond the United Kingdom’s borders. In addition to Hong Kong, the brand’s products can also be found in South Korea and Japan.

Questions & Answers

When will Fortnum & Mason’s store and restaurant at K11 Musea close?
The closure is scheduled for January 25.

Despite the closure, how can customers in Hong Kong still access Fortnum & Mason’s products?
Customers can continue to purchase products through Lane Crawford, the Hong Kong International Airport outlet, and the Fortnum & Mason online store.

Are Fortnum & Mason’s products available in any other markets in Asia?
Yes, in addition to Hong Kong, Fortnum & Mason’s offerings can also be found in South Korea and Japan.

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