Starlink, a satellite internet service, has ceased its operations in Papua New Guinea following a directive from the country’s telecommunications regulator. This halt in services comes amidst an ongoing dispute over licensing.
The National Information and Communications Technology Authority (NICTA), has confirmed that they had instructed SpaceX, the parent company of Starlink, to stop all satellite services in Papua New Guinea due to a lack of a valid operating license.
Starlink is currently not licensed to operate in Papua New Guinea. Despite this, NICTA reported witnessing continued importation, supply, installation, and use of Starlink terminals in the country over recent months.
According to a statement by the regulator, anyone involved in these activities is violating the law and may face enforcement action, including prosecution. The regulator’s actions are limited due to an ongoing legal disagreement involving the Ombudsman Commission, which blocked the licensing of Starlink in March 2024 over worries related to regulatory oversight and governance.
The matter has now been escalated to the National Court, with the regulator seeking judicial clarity that would allow it to proceed with licensing if approval is given.
Despite the withdrawal of services, Starlink has expressed its continued commitment to Papua New Guinea. The company issued a service notification to its customers, encouraging them to voice their support for its approval.
Starlink expressed its belief that high-speed, reliable internet would support homes, businesses, schools, and remote communities across the country.
NICTA has confirmed that about 200 individuals have signed a petition advocating for Starlink to be permitted to operate in the country. However, for the time being, Starlink remains offline in Papua New Guinea as legal proceedings continue to influence the future of satellite broadband access in the country.
Why has Starlink ceased operations in Papua New Guinea?
Starlink has stopped its services following a directive from the country’s telecommunications regulator, the National Information and Communications Technology Authority (NICTA), which stated that the company lacked a valid operating license.
What has been the reaction of Starlink to this situation?
Starlink has issued a service notification to its customers, urging them to express their support for its approval. The company has reiterated its commitment to Papua New Guinea and believes that high-speed, reliable internet will support various sectors across the country.
What is the current state of this situation?
Legal proceedings are ongoing, and the future of satellite broadband access in Papua New Guinea continues to be determined. In the meantime, Starlink remains offline in the country.
